CX/CCaaS Solutions Consultant (Genesys & Five9)

A leading global service provider is hiring a CX Consultant who will act as a technical bridge between sales and clients, focusing on the adoption of CCaaS solutions. Responsibilities include architecting solutions primarily based on Genesys, conducting competitive analyses, and leading RFP responses. Required qualifications include 3+ years of experience in Technical Sales, deep knowledge of Genesys, and bilingual proficiency in English and Spanish. This role offers an opportunity to influence the evolution of service offerings in a dynamic industry. #J-18808-Ljbffr