AI Conversation Designer & Knowledge Base Lead (Remote)

A data-driven technology company is seeking an AI Knowledge Designer to enhance customer support through AI interactions and documentation. This role involves optimizing the AI chatbot, managing documentation, and analyzing performance metrics. The ideal candidate has experience in conversational design, excellent communication skills, and a passion for improving customer experiences. This is a fully remote position located in Texas with a focus on collaboration and continuous improvement. #J-18808-Ljbffr