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The Cheesecake Factory Incorporated

Temporary Payroll Admin W-2 processor

The Cheesecake Factory Incorporated, Calabasas, California, United States, 91302

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Compensation Range $22.00 - $26.00 / Hour

Position Overview You may know us as a company with great food. You may also know us from ‘Fortune’s 100 Best Companies to Work For’ list.

The Temporary Payroll Admin will provide administrative support to the Payroll team by saving email confirmations from bi-weekly payroll and following up on missing or incomplete approvals; sorting and distributing postal mail daily; handling UPS shipping to restaurants for the manual check process; reviewing and processing garnishment mail in UKG; managing the W-2 phone hotline and email inbox, which will become the primary responsibility in January 2026; and performing additional administrative tasks as needed to support the team.

You’ll thrive in this position if you are:

Deadline Driven:

You understand that deliverables are due by a specific date and time, and your time management and work ethic gets you there with ease.

A Team Player:

You’re a collaborative team player who shows respect for the views and contributions of others while building team spirit across the department.

Highly Organized:

In a dynamic work environment with many moving parts, you easily prioritize your responsibilities while maintaining deadlines.

Adaptable:

You’re at ease in a fast-paced environment, and you’re able to change direction rapidly when priorities, deadlines, or personalities shift.

Accountable/Responsible:

You’re able and willing to take initiative and ownership for getting things done (within a supportive team environment).

Here’s more of what you’ll get to do:

Respond to emails and phone calls from staff and managers requesting Form W‑2 or access to the system.

Provide administrative support as required by management – including saving files to the network, opening and distributing confidential payroll mail, sorting and distributing paper checks via UPS.

Answer incoming phone calls to provide support for accessing the HR system for terminated and current staff members.

Retain documents as necessary through scanning, copying, and utilizing internal retention document resources.

Communicate clearly and effectively with management and peers.

What we require:

Proficiency in Microsoft Office – Excel, Word, and Outlook.

Ability to prioritize tasks and meet deadlines.

Great Communication and customer service skills.

Strong attention to detail.

Efficient multitasker that can perform under pressure.

Highly organized with strong verbal and written communication skills.

Professional discretion.

Ability to take initiative.

Bilingual English/Spanish – ability to speak, read, and write in both languages.

What we offer:

Sick Time (In locations where required).

Medical Plan Available (Must meet service and hours requirement).

25%-35% discount when dining as a guest.

About the Company Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.

We currently own and operate 353 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 34 The Cheesecake Factory® restaurants operate under licensing agreements. Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third‑party bakery customers.

We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.

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