Sealed Air
Technical Sevice Representative (Alexandria, MN)
Sealed Air, Simpsonville, South Carolina, United States, 29680
Duncan, Minneapolis, Minnesota
Requisition ID: 53511
If you are a current employee click here to apply.
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit www.sealedair.com.
Position Summary This position will provide technical service to Sealed Air customers and promote the use of Sealed Air Cryovac packaging materials and Sealed Air Cryovac equipment systems. Supporting sales and marketing within the accounts by providing timely completion of both external and internal service call reporting along with detailed administrative documentation including account performance reports, customer relationship management and project updates.
Job Description
Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.
Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.
Inform customers of safety regulations, technical information, modifications and improvements.
Analyzes packaging quality and production problems to determine if equipment, material or product related.
Advise customers in establishing preventative maintenance programs and spare parts requirements.
Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan.
Assists sales in supporting new products and opportunities.
Supporting sales and marketing with timely completion of all administrative reports.
Required Qualifications
High School Diploma or equivalent required
Mechanically inclined and innovative
Possess a valid US Driver's License
Ability to travel overnight 30% of the time
Technical school preferred
Previous experience servicing Cryovac rotary and auxiliary equipment preferred
Professional attitude and be self motivated/directed
Time management, communication skills, decision making, interpersonal, computer and organizational skills
Computer technology experience - Email, Excel, Word, Google Apps, CRM
Ability to work cross functionally to achieve company goals
Ability to use basic hand and power tools
Commercial or Industrial troubleshooting, installation, servicing and programming
Experience in food packaging or other related experience
Salary Range Total Target Compensation (Base+Commission)
$94,000-$115,000
The range disclosed complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well-being.
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com.
Information at a Glance WHY WORK AT SEALED AIR?
It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.
Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.
Leaving our communities better than we found them through dedication of time, talent and resources.
Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.
We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.
#J-18808-Ljbffr
Requisition ID: 53511
If you are a current employee click here to apply.
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit www.sealedair.com.
Position Summary This position will provide technical service to Sealed Air customers and promote the use of Sealed Air Cryovac packaging materials and Sealed Air Cryovac equipment systems. Supporting sales and marketing within the accounts by providing timely completion of both external and internal service call reporting along with detailed administrative documentation including account performance reports, customer relationship management and project updates.
Job Description
Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.
Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation.
Inform customers of safety regulations, technical information, modifications and improvements.
Analyzes packaging quality and production problems to determine if equipment, material or product related.
Advise customers in establishing preventative maintenance programs and spare parts requirements.
Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan.
Assists sales in supporting new products and opportunities.
Supporting sales and marketing with timely completion of all administrative reports.
Required Qualifications
High School Diploma or equivalent required
Mechanically inclined and innovative
Possess a valid US Driver's License
Ability to travel overnight 30% of the time
Technical school preferred
Previous experience servicing Cryovac rotary and auxiliary equipment preferred
Professional attitude and be self motivated/directed
Time management, communication skills, decision making, interpersonal, computer and organizational skills
Computer technology experience - Email, Excel, Word, Google Apps, CRM
Ability to work cross functionally to achieve company goals
Ability to use basic hand and power tools
Commercial or Industrial troubleshooting, installation, servicing and programming
Experience in food packaging or other related experience
Salary Range Total Target Compensation (Base+Commission)
$94,000-$115,000
The range disclosed complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well-being.
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com.
Information at a Glance WHY WORK AT SEALED AIR?
It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.
Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.
Leaving our communities better than we found them through dedication of time, talent and resources.
Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.
We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.
#J-18808-Ljbffr