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American Title Service Agency

Escrow AssistantReceptionist

American Title Service Agency, Phoenix, Arizona, United States, 85003

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Job Description —

Work Performance

Greet every one entering the office with eye contact and a smile

Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely

Frequently check back with callers waiting on hold and offer options when applicable

Distribute mail

Open orders

Prepare and deliver opening documents

Adhere to and interpret earnest money timelines

Work basic prelim and place orders

Order payoff and HOA statements as required

Handle Accounting /daily deposits

Order office supplies

Provide support to Escrow Department by assisting with customer service and administrative duties related to escrow closings.

Prepare documents for closing and handles the complete disbursement and follow up of all escrow transactions

Team Work

Assist the entire office with signings, document handling, answering phones

Support good working relationships with all clients

Qualifications

Minimum of 6 months working in an office environment

Strong customer service

Detail orientation

Computer data entry

Excellent verbal and written communication

Problem solving skills

Additional Information All your information will be kept confidential according to EEO guidelines.

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