Allied Solutions, LLC
Claims Adjuster - Total Loss & Client Recovery
Allied Solutions, LLC, Carmel, Indiana, United States, 46033
Claims Adjuster - Total Loss & Client Recovery page is loaded## Claims Adjuster - Total Loss & Client Recoverylocations:
Carmel, INtime type:
Full timeposted on:
Posted Todayjob requisition id:
R-010456The adjusting function of the Total Loss and Subrogation units is responsible for verifying coverage, evaluating damage, estimating total loss valuations ensuring maximum indemnification to client insureds.
Under mid-level supervision, this position is responsible for investigating, negotiating and settling auto damage, total loss, or GAP claims. This individual is responsible for delivering a claim service that is fast, fair, and easy to ensure client retention, and maintaining client satisfaction, throughout the claim and settlement process.## **Job Duties and Responsibilities:**Total Loss and Client Claim Processing (85%):* Review total loss settlement offer or claim payment to verify accuracy; draft and send out correspondence to applicable party* Document claims through active listening and use of data to investigate and assess claim coverage, damage, and total loss valuations.* Summarize valuation and coverage decisions before negotiating and settling with outside carriers and providers* Process letter of guarantee in accordance with all client service level agreements* Communicate empathetically with clients on all claims, including complex claims that don’t warrant pursuit.* Researches and responds to complex customer communications, concerns, conflicts, or issues* Problem solving and contributing to overall team goals by offering suggestions, providing support, and sharing ideasClient Engagement (15%):* Will answer any direct client inquiries as received in a timely fashion. This may include questions about recovery, insurance and title situations, cycle times, etc. This may also include participation in team phone call monitoring* May interact directly with a client as it relates to day-to-day operational workflows or as stipulated by a client* Assist in client related implementation and training as needed## **Qualifications (Education, Experience, Certifications & KSA):*** High school diploma required* Bachelor’s degree preferred* 1-2 years of directly related work experience required*The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
#LI-SJ1
#Li-Onsite*We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.To view our privacy statement clickTo view our terms and conditions click### Join our Talent NetworkIf you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities.When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana.As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! #J-18808-Ljbffr
Carmel, INtime type:
Full timeposted on:
Posted Todayjob requisition id:
R-010456The adjusting function of the Total Loss and Subrogation units is responsible for verifying coverage, evaluating damage, estimating total loss valuations ensuring maximum indemnification to client insureds.
Under mid-level supervision, this position is responsible for investigating, negotiating and settling auto damage, total loss, or GAP claims. This individual is responsible for delivering a claim service that is fast, fair, and easy to ensure client retention, and maintaining client satisfaction, throughout the claim and settlement process.## **Job Duties and Responsibilities:**Total Loss and Client Claim Processing (85%):* Review total loss settlement offer or claim payment to verify accuracy; draft and send out correspondence to applicable party* Document claims through active listening and use of data to investigate and assess claim coverage, damage, and total loss valuations.* Summarize valuation and coverage decisions before negotiating and settling with outside carriers and providers* Process letter of guarantee in accordance with all client service level agreements* Communicate empathetically with clients on all claims, including complex claims that don’t warrant pursuit.* Researches and responds to complex customer communications, concerns, conflicts, or issues* Problem solving and contributing to overall team goals by offering suggestions, providing support, and sharing ideasClient Engagement (15%):* Will answer any direct client inquiries as received in a timely fashion. This may include questions about recovery, insurance and title situations, cycle times, etc. This may also include participation in team phone call monitoring* May interact directly with a client as it relates to day-to-day operational workflows or as stipulated by a client* Assist in client related implementation and training as needed## **Qualifications (Education, Experience, Certifications & KSA):*** High school diploma required* Bachelor’s degree preferred* 1-2 years of directly related work experience required*The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
#LI-SJ1
#Li-Onsite*We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.To view our privacy statement clickTo view our terms and conditions click### Join our Talent NetworkIf you don't see a role that fits your profile, Introduce Yourself to stay informed about news, events and opportunities.When you join Allied Solutions, you are part of a company that’s been recognized for its commitment to making an impact. Allied has been ranked by Forbes as one of America's Best Midsize Employers. Allied's customer service team has received the Center of Excellence certification by BenchmarkPortal for eight consecutive years. And in 2022, Allied was honored with a Spirit United award, acknowledging our 13-year relationship with United Way of Central Indiana.As Allied continues to expand into new markets and reach new clients, opportunities to join the company and advance your career grow as well. Allied continually invests in learning and development resources to help you build new skills and advance your career. Come grow with us! #J-18808-Ljbffr