Baptist Health
Call Center Specialist page is loaded## Call Center Specialistlocations:
Madisonville, KYtime type:
Full timeposted on:
Posted Todayjob requisition id:
R25095902**Summary****Job Description:****Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY**The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.**Requirements*** High school diploma or GED required.* Prior Customer Service experience necessary.* Medical office and call center background preferred, but not mandatory.**Work Experience****Education**### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*### Baptist Health is an *Equal Employment Opportunity* employer.[](blob:https://bhs.wd1.myworkdayjobs.com/8383e9ed-a5ae-4247-9f81-431ee89e907f)0:00 / 2:44 #J-18808-Ljbffr
Madisonville, KYtime type:
Full timeposted on:
Posted Todayjob requisition id:
R25095902**Summary****Job Description:****Baptist Health is looking for a Call Center Specialist to join our team in Madisonville, KY**The Call Center Specialist responds to all patient calls timely, assists patients in understanding healthcare billing, updating patient demographics, updating patient insurance information, makes billing/coding inquiries to other departments on the behalf of the patient, and explains self-pay payment guidelines/procedures. Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.**Requirements*** High school diploma or GED required.* Prior Customer Service experience necessary.* Medical office and call center background preferred, but not mandatory.**Work Experience****Education**### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*### Baptist Health is an *Equal Employment Opportunity* employer.[](blob:https://bhs.wd1.myworkdayjobs.com/8383e9ed-a5ae-4247-9f81-431ee89e907f)0:00 / 2:44 #J-18808-Ljbffr