PPG Industries, Inc
Aerospace Customer Service Admin
PPG Industries, Inc, Grand Prairie, Texas, United States, 75051
Key Responsibilities
Executes purchase orders for materials and customer orders
Resolves customer queries, recommending solutions and guiding customers throughout the ordering process
Responds to customer queries in a timely and accurate way via phone and email
Identifies customer needs and updates internal ERP databases with information regarding customer orders
Works with inventory levels to ensure delivery of materials and supplies
Maintains accurate records of purchases, ensuring compliance with company policies and relevant regulations
Processes customer orders accurately and efficiently, ensuring timely delivery and compliance with all relevant regulations
Collaborates with sales personnel to ensure that customer orders are shipped and PPG service level objectives are met or exceeded
Ensures accuracy of all sales orders
Qualifications
Only U.S. Citizens, Green Card holders, political asylees, or refugees are eligible to apply
High school diploma required
3+ years of customer service or administrative experience
Prior experience with ERP software and reporting software
About PPG Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday—everyday.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
Equal Opportunity PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
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Executes purchase orders for materials and customer orders
Resolves customer queries, recommending solutions and guiding customers throughout the ordering process
Responds to customer queries in a timely and accurate way via phone and email
Identifies customer needs and updates internal ERP databases with information regarding customer orders
Works with inventory levels to ensure delivery of materials and supplies
Maintains accurate records of purchases, ensuring compliance with company policies and relevant regulations
Processes customer orders accurately and efficiently, ensuring timely delivery and compliance with all relevant regulations
Collaborates with sales personnel to ensure that customer orders are shipped and PPG service level objectives are met or exceeded
Ensures accuracy of all sales orders
Qualifications
Only U.S. Citizens, Green Card holders, political asylees, or refugees are eligible to apply
High school diploma required
3+ years of customer service or administrative experience
Prior experience with ERP software and reporting software
About PPG Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday—everyday.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.
Equal Opportunity PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
#J-18808-Ljbffr