Stone Logistics Inc
Remote Part-Time Logistics Customer Support
Stone Logistics Inc, New Bremen, Ohio, United States
Description
Stone Logistics Inc is looking for a dedicated Customer Service Representative to join our team remotely in Orlando. This part-time position offers a fantastic opportunity for individuals at the entry level to start their career in the dynamic logistics and procurement industry.
As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the highest level of service. Your responsibilities will include managing customer inquiries, resolving issues, and supporting logistics operations to enhance customer satisfaction. This position is ideal for someone eager to learn and grow within a supportive environment.
We offer a competitive hourly salary range of $22 - $26, along with opportunities for professional development in a thriving industry.
Responsibilities
Respond to customer inquiries via phone, email, and chat
Assist customers with order tracking and logistics support
Resolve customer complaints and issues in a timely manner
Provide information about products and services offered by the company
Maintain accurate records of customer interactions and transactions
Collaborate with team members to improve customer service processes
Participate in training sessions to enhance product knowledge
Stay updated on company policies and industry trends
Requirements
High school diploma or equivalent
Strong verbal and written communication skills
Ability to work independently and as part of a team
Excellent problem-solving skills
Proficiency in using computers and customer service software
Strong attention to detail and organizational skills
Willingness to learn and adapt in a fast-paced environment
Prior customer service experience is a plus but not required
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Stone Logistics Inc is looking for a dedicated Customer Service Representative to join our team remotely in Orlando. This part-time position offers a fantastic opportunity for individuals at the entry level to start their career in the dynamic logistics and procurement industry.
As a Customer Service Representative, you will play a crucial role in ensuring our customers receive the highest level of service. Your responsibilities will include managing customer inquiries, resolving issues, and supporting logistics operations to enhance customer satisfaction. This position is ideal for someone eager to learn and grow within a supportive environment.
We offer a competitive hourly salary range of $22 - $26, along with opportunities for professional development in a thriving industry.
Responsibilities
Respond to customer inquiries via phone, email, and chat
Assist customers with order tracking and logistics support
Resolve customer complaints and issues in a timely manner
Provide information about products and services offered by the company
Maintain accurate records of customer interactions and transactions
Collaborate with team members to improve customer service processes
Participate in training sessions to enhance product knowledge
Stay updated on company policies and industry trends
Requirements
High school diploma or equivalent
Strong verbal and written communication skills
Ability to work independently and as part of a team
Excellent problem-solving skills
Proficiency in using computers and customer service software
Strong attention to detail and organizational skills
Willingness to learn and adapt in a fast-paced environment
Prior customer service experience is a plus but not required
#J-18808-Ljbffr