Broward College
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Student Success Coach
role at
Broward College .
Job Profile Summary Under limited supervision, this position provides direct service and support to prospective, current and former students from application through paid enrollment using a case management approach. It includes information regarding the College’s programs and services, admissions and registration, proof of residency, transcript evaluation, orientation, assessment of learning, facilitating student engagement in academic and career planning activities, student success skills, college policies and procedures, and student co‑ and extra‑cultural activities offered at the College.
Essential Functions
Daily – 25%: Support students from admission through first‑term paid enrollment, including academic and career planning assessments, academic planning, and clarifying goals. Familiar with 8 Pathways and associated college programs of study, and facilitate learning about college policies, success skills, and student life opportunities.
Daily – 25%: Collect, review, and assess applications and related documents for compliance and eligibility. Determine testing requirements, provide routine advice on application, admission policies, and document requirements. Respond to email/telephone inquiries. Setup, update, and continuously improve web‑based and electronic advising activities.
Daily – 15%: Support students with deadline compliance for FAFSA and required documents, including Next Generation application verification.
Daily – 10%: Assist the Associate Dean by leading assistance of daily functions to Admissions & Registration Specialists and Officers, and facilitate advising for students at New Student Orientation sessions.
Per Term – 10%: Schedule and monitor First Year Experience sessions and advising appointments, update student services materials and multimedia presentations. Conduct/facilitate group advising and registration sessions for new students.
Weekly – 10%: Review transcripts to ensure eligibility for admission, evaluate transfer credits, and collaborate with transcript evaluators for timely official transcript evaluation.
Other – 5%: Perform related duties as assigned.
Knowledge, Skills & Abilities
In‑depth functional knowledge in specialization and general knowledge of related areas.
Ability to perform complex administrative analysis with minimal supervision.
Strong diagnostic, analytical, and problem‑solving skills.
Excellent coordination and communication skills to influence decision‑making at all levels.
Self‑management of workflow, priorities, and results accomplishment.
Ability to present and disseminate data and analysis to various levels.
Advanced knowledge of career pathways and all college programs of study.
Advanced knowledge of Microsoft Office and specialized computer systems.
Effective communication with employees and students.
Qualifications
Bachelor’s degree required; Master’s degree in Counseling or Education preferred.
Six years of relevant experience.
An equivalent combination of experience and education may be considered.
Benefits
Affordable high‑quality healthcare insurance (medical, dental & vision).
Retirement options – Florida Retirement System (FRS) Pension Plan or Investment Plan.
Wellness program.
Vacation & paid time off, winter & spring break off.
Paid parental leave.
Tuition assistance and reimbursement for employees and family members.
Legal & EEO Statement Broward College is an equal‑opportunity employer that strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation, or any other legally protected classification. Contact the Vice President for Talent and Culture at 954‑201‑7449 for Title IX and non‑discrimination policy inquiries. Applicants needing a reasonable accommodation may contact nanders1@broward.edu. Employment is contingent upon successful background screening and I‑9 completion.
Job Details
Job Title:
Student Success Coach
Position Number:
P0005785
Job Status:
Full time Regular
Department:
BAS Student Support Services
Location:
North Campus
Pay Grade:
715
Salary:
$52,900 – $62,158
Work Shift:
First Shift
Work Schedule:
Monday – Friday / Weekends / Varies
Hours Per Week:
40
Posting End Date:
Open Until Filled
Application Process To apply, submit an online employment application along with resume and unofficial transcripts. Official transcripts will be required upon hire. Documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section. For background communication, email jobs@broward.edu or fax 954‑201‑7612. For foreign transcripts, provide an equivalency statement from a certified evaluation service. All required documents must be received by the posting end date.
Disclaimer:
The intent of this description is to illustrate the types of duties and responsibilities that will be required of the position and should not be interpreted as a complete list. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the appointing authority. Broward College reserves the right to revise or change job duties, hours, and responsibilities.
#J-18808-Ljbffr
Student Success Coach
role at
Broward College .
Job Profile Summary Under limited supervision, this position provides direct service and support to prospective, current and former students from application through paid enrollment using a case management approach. It includes information regarding the College’s programs and services, admissions and registration, proof of residency, transcript evaluation, orientation, assessment of learning, facilitating student engagement in academic and career planning activities, student success skills, college policies and procedures, and student co‑ and extra‑cultural activities offered at the College.
Essential Functions
Daily – 25%: Support students from admission through first‑term paid enrollment, including academic and career planning assessments, academic planning, and clarifying goals. Familiar with 8 Pathways and associated college programs of study, and facilitate learning about college policies, success skills, and student life opportunities.
Daily – 25%: Collect, review, and assess applications and related documents for compliance and eligibility. Determine testing requirements, provide routine advice on application, admission policies, and document requirements. Respond to email/telephone inquiries. Setup, update, and continuously improve web‑based and electronic advising activities.
Daily – 15%: Support students with deadline compliance for FAFSA and required documents, including Next Generation application verification.
Daily – 10%: Assist the Associate Dean by leading assistance of daily functions to Admissions & Registration Specialists and Officers, and facilitate advising for students at New Student Orientation sessions.
Per Term – 10%: Schedule and monitor First Year Experience sessions and advising appointments, update student services materials and multimedia presentations. Conduct/facilitate group advising and registration sessions for new students.
Weekly – 10%: Review transcripts to ensure eligibility for admission, evaluate transfer credits, and collaborate with transcript evaluators for timely official transcript evaluation.
Other – 5%: Perform related duties as assigned.
Knowledge, Skills & Abilities
In‑depth functional knowledge in specialization and general knowledge of related areas.
Ability to perform complex administrative analysis with minimal supervision.
Strong diagnostic, analytical, and problem‑solving skills.
Excellent coordination and communication skills to influence decision‑making at all levels.
Self‑management of workflow, priorities, and results accomplishment.
Ability to present and disseminate data and analysis to various levels.
Advanced knowledge of career pathways and all college programs of study.
Advanced knowledge of Microsoft Office and specialized computer systems.
Effective communication with employees and students.
Qualifications
Bachelor’s degree required; Master’s degree in Counseling or Education preferred.
Six years of relevant experience.
An equivalent combination of experience and education may be considered.
Benefits
Affordable high‑quality healthcare insurance (medical, dental & vision).
Retirement options – Florida Retirement System (FRS) Pension Plan or Investment Plan.
Wellness program.
Vacation & paid time off, winter & spring break off.
Paid parental leave.
Tuition assistance and reimbursement for employees and family members.
Legal & EEO Statement Broward College is an equal‑opportunity employer that strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation, or any other legally protected classification. Contact the Vice President for Talent and Culture at 954‑201‑7449 for Title IX and non‑discrimination policy inquiries. Applicants needing a reasonable accommodation may contact nanders1@broward.edu. Employment is contingent upon successful background screening and I‑9 completion.
Job Details
Job Title:
Student Success Coach
Position Number:
P0005785
Job Status:
Full time Regular
Department:
BAS Student Support Services
Location:
North Campus
Pay Grade:
715
Salary:
$52,900 – $62,158
Work Shift:
First Shift
Work Schedule:
Monday – Friday / Weekends / Varies
Hours Per Week:
40
Posting End Date:
Open Until Filled
Application Process To apply, submit an online employment application along with resume and unofficial transcripts. Official transcripts will be required upon hire. Documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section. For background communication, email jobs@broward.edu or fax 954‑201‑7612. For foreign transcripts, provide an equivalency statement from a certified evaluation service. All required documents must be received by the posting end date.
Disclaimer:
The intent of this description is to illustrate the types of duties and responsibilities that will be required of the position and should not be interpreted as a complete list. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the appointing authority. Broward College reserves the right to revise or change job duties, hours, and responsibilities.
#J-18808-Ljbffr