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TD

Teller I - Hammonton (20 Hour)

TD, Hammonton, New Jersey, us, 08037

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Teller I - Hammonton (20 Hour)

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Work Location Hammonton, New Jersey, United States of America

Hours 20 hours per week

Pay Details $21.00 - $26.25 USD per hour

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business Personal & Commercial Banking

Job Description The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.

Depth & Scope

Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store

Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently

Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy

Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary

Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately

Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs

Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions

Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management

Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer

Verifies customers' identities by following customer authentication policies & procedures

Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary

Adheres to safe deposit box procedures/operations and guidelines

Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times

Accountable for ensuring confidential customer information is securely stored throughout the day

Understands the importance of and follows dual control

Follows all security and audit measures to minimize potential loss

Utilizes bank tools and processes to detect, address and prevent fraud

Expected to complete all required in-classroom training and online training by established due dates

Education & Experience

High school diploma or GED

6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience

Ability to work during operating hours to include weekends, evenings, holidays as scheduled

Demonstrated Customer Service skills preferred

Strong organizational skills

Detail-oriented

Ability to function in a fast-paced and changing environment

Excellent communication skills with ability to be concise, clear and consistent

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – Occasional

International Travel – Never

Performing sedentary work – Frequent

Performing multiple tasks – Continuous

Operating standard office equipment – Continuous

Responding quickly to sounds – Continuous

Sitting – Occasional

Standing – Continuous

Walking – Frequent

Moving safely in confined spaces – Occasional

Lifting/Carrying (under 25 lbs.) – Occasional

Lifting/Carrying (over 25 lbs.) – Occasional

Squatting – Occasional

Bending – Occasional

Kneeling – Occasional

Crawling – Occasional

Climbing – Occasional

Reaching overhead – Occasional

Reaching forward – Occasional

Pushing – Occasional

Pulling – Occasional

Twisting – Occasional

Concentrating for long periods of time – Continuous

Applying common sense to deal with problems involving standardized situations – Continuous

Reading, writing and comprehending instructions – Continuous

Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Equal Opportunity & Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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