Strategic Service Desk Associate (Part-Time)

A leading financial services firm in Lansing is seeking a part-time Strategic Support Associate. The role entails providing critical daily IT support and acting as the main contact between users and IT. Key responsibilities include logging service requests, diagnosing technical issues, and maintaining communication with users. Ideal candidates will have customer service experience and skills in various technology platforms. Flexible shifts are offered, with a focus on enhancing service quality and efficiency. #J-18808-Ljbffr