Town of Marana
Dispatcher - Lateral (Public Safety Telecommunicator)
Town of Marana, Marana, Arizona, United States, 85653
Job Overview
Marana is one of the fastest growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix. The Town makes its decisions based on a Strategic Plan that has five focus areas: Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services. Marana's standards are high. We are an organization of excellence and have developed four Cultural Value Statements that provide the guidelines for how we work together. Our Cultural Values are: Dedicated Service, Respect, Teamwork and Engaged Innovation.
Position Summary The Town of Marana is seeking an experienced lateral Dispatcher (Public Safety Telecommunicator) to join a great team and dispatch emergency and non‑emergency police personnel in response to calls for service.
Benefits https://www.maranaaz.gov/Departments/Human-Resources/Benefits-Compensation
Salary Range: $20.65 - $29.94. Placement within the expected hiring range is dependent on direct experience, internal equity and/or budget.
Schedule: Varying schedules including graveyard shifts, weekends and holidays.
Responsibilities
Receives calls for service by acting as liaison between public and police; determines emergency response necessity; provides information to the public; and accesses and utilizes multiple computer systems, databases, reference books and maps.
Receives and initiates radio communication with field personnel; monitors radio frequencies; maintains unit status and location; and retrieves and relays emergency information.
Maintains state and federal required documentation; performs communication tasks by distributing information to appropriate agencies; responds to requests; and maintains information.
Other duties as assigned.
Qualifications
High school diploma or GED equivalency plus six months of additional education or training.
Over six months of experience as a Public Safety Dispatcher (police, fire, medical) within the last 12 months.
Must pass extensive background investigation, polygraph and psychological evaluation.
Must pass a pre‑employment physical examination and drug test.
Must have or be able to obtain ACJIS (Arizona Criminal Justice Information System) Certification within 6 months of hire.
Must attach the non‑sworn supplemental application as part of the submission. Please note that this supplemental application must be notarized. You can also submit the non‑sworn supplemental application via email directly to Nikki Hemphill, HR Generalist at nhemphill@maranaaz.gov or fax to 520-382-3500 once you submit your online Town of Marana application.
Click here to download the file: https://file.ac/p4B5nMLv1Yk/
Preferred Requirements
Two consecutive years in public safety communications (police, fire, medical).
Experience with FLEX (SPILLMAN), CAD and VESTA call handling.
Experience working with confidential information.
Recruitment Process Applicants must complete the Town of Marana application form in its entirety online at https://www.governmentjobs.com/careers/marana and the Non‑Sworn Supplemental Application. Providing a resume is welcome; however, it will not substitute for completing all required sections of the application. Minimum qualifications will be reviewed and evaluated based solely on the information provided in the application. Incomplete applications or applications lacking the required details may result in disqualification from the hiring process.
The job posting will remain open until a sufficient number of applicants have met the minimum requirements. A first review date of applications will be conducted on 1/20/2026 and then every 2 weeks as needed.
To be considered in the initial review, please submit your online application by 11:59 PM on 1/19/2026. Applications submitted after this deadline may or may not be reviewed, depending on the needs and progress of the selection process.
Review and Testing Process
Candidates will be asked to complete and notarize the Non‑Sworn Supplemental Application during the application submission which will be used during a potential background investigation.
Candidates selected to move forward will be invited to an online/remote practical assessment. This assessment utilizes computer software to simulate a public safety communications environment.
Candidates selected to move forward will be invited to Oral Boards and finalists will go through further background investigations and testing. Further details will be provided for those that move forward in the process.
Contact Information Town of Marana 11555 West Civic Center Drive Marana, AZ 85653 www.maranaaz.gov ph. (520) 382-1900 / fax (520) 382-3500
Questions Human Resources Staff Contact Nikki Hemphill / 520-382-1925 / nhemphill@maranaaz.gov
Equal Opportunity Employer The Town of Marana is an equal opportunity employer. If you require a reasonable accommodation at any stage of the application/exam process due to a disability, please contact the Human Resources Department prior to any deadlines related to this recruitment process. Please contact the Human Resources Department if you would like this publication in an alternative format.
#J-18808-Ljbffr
Position Summary The Town of Marana is seeking an experienced lateral Dispatcher (Public Safety Telecommunicator) to join a great team and dispatch emergency and non‑emergency police personnel in response to calls for service.
Benefits https://www.maranaaz.gov/Departments/Human-Resources/Benefits-Compensation
Salary Range: $20.65 - $29.94. Placement within the expected hiring range is dependent on direct experience, internal equity and/or budget.
Schedule: Varying schedules including graveyard shifts, weekends and holidays.
Responsibilities
Receives calls for service by acting as liaison between public and police; determines emergency response necessity; provides information to the public; and accesses and utilizes multiple computer systems, databases, reference books and maps.
Receives and initiates radio communication with field personnel; monitors radio frequencies; maintains unit status and location; and retrieves and relays emergency information.
Maintains state and federal required documentation; performs communication tasks by distributing information to appropriate agencies; responds to requests; and maintains information.
Other duties as assigned.
Qualifications
High school diploma or GED equivalency plus six months of additional education or training.
Over six months of experience as a Public Safety Dispatcher (police, fire, medical) within the last 12 months.
Must pass extensive background investigation, polygraph and psychological evaluation.
Must pass a pre‑employment physical examination and drug test.
Must have or be able to obtain ACJIS (Arizona Criminal Justice Information System) Certification within 6 months of hire.
Must attach the non‑sworn supplemental application as part of the submission. Please note that this supplemental application must be notarized. You can also submit the non‑sworn supplemental application via email directly to Nikki Hemphill, HR Generalist at nhemphill@maranaaz.gov or fax to 520-382-3500 once you submit your online Town of Marana application.
Click here to download the file: https://file.ac/p4B5nMLv1Yk/
Preferred Requirements
Two consecutive years in public safety communications (police, fire, medical).
Experience with FLEX (SPILLMAN), CAD and VESTA call handling.
Experience working with confidential information.
Recruitment Process Applicants must complete the Town of Marana application form in its entirety online at https://www.governmentjobs.com/careers/marana and the Non‑Sworn Supplemental Application. Providing a resume is welcome; however, it will not substitute for completing all required sections of the application. Minimum qualifications will be reviewed and evaluated based solely on the information provided in the application. Incomplete applications or applications lacking the required details may result in disqualification from the hiring process.
The job posting will remain open until a sufficient number of applicants have met the minimum requirements. A first review date of applications will be conducted on 1/20/2026 and then every 2 weeks as needed.
To be considered in the initial review, please submit your online application by 11:59 PM on 1/19/2026. Applications submitted after this deadline may or may not be reviewed, depending on the needs and progress of the selection process.
Review and Testing Process
Candidates will be asked to complete and notarize the Non‑Sworn Supplemental Application during the application submission which will be used during a potential background investigation.
Candidates selected to move forward will be invited to an online/remote practical assessment. This assessment utilizes computer software to simulate a public safety communications environment.
Candidates selected to move forward will be invited to Oral Boards and finalists will go through further background investigations and testing. Further details will be provided for those that move forward in the process.
Contact Information Town of Marana 11555 West Civic Center Drive Marana, AZ 85653 www.maranaaz.gov ph. (520) 382-1900 / fax (520) 382-3500
Questions Human Resources Staff Contact Nikki Hemphill / 520-382-1925 / nhemphill@maranaaz.gov
Equal Opportunity Employer The Town of Marana is an equal opportunity employer. If you require a reasonable accommodation at any stage of the application/exam process due to a disability, please contact the Human Resources Department prior to any deadlines related to this recruitment process. Please contact the Human Resources Department if you would like this publication in an alternative format.
#J-18808-Ljbffr