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The Tile Shop

Assistant Manager

The Tile Shop, Troy, Michigan, United States, 48083

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The Tile Shop is a leading tile retailer founded in 1985, committed to inspiring home décor ideas and providing high-quality tile products across more than 140 stores worldwide.

Job Overview Assistant Manager – Tile Retail Sales and Operations

We are looking for a dynamic leader to build and develop a high‑performing team of Sales Associates, drive sales results, and deliver exceptional customer experiences.

Responsibilities

Build and develop a well‑rounded team of Sales Associates.

Train and coach employees on policies, procedures and job duties.

Proactively greet customers and develop lasting relationships.

Sell tile and related products to exceed customer expectations.

Learn and use knowledge of all store and warehouse operations.

Lead by example to achieve sales goals.

Learn the installation process and products to educate customers.

Track established store sales goals.

Maintain professional standards to protect The Tile Shop brand.

Develop schedules for Associates and Warehouse Personnel.

Maintain inventory accuracy.

Use good business practices at all times.

Other duties as assigned.

Qualifications

Must have weekend availability.

1+ years of experience in retail management.

Previous sales experience.

Proven ability to build, develop, and motivate a sales team.

Strong work ethic with a drive to exceed expectations.

Work well with others in a fast‑paced, commission‑based sales environment.

Open to learning and growing independently and from feedback.

Lead with a positive attitude and contagious enthusiasm.

Detail‑oriented and highly organized.

Sense of design: ability to combine styles, colors, and textures.

Basic mathematical and computer skills.

Ability to read, write, and speak in English.

Previous experience in a related field preferred.

Compensation First‑year income expected: $60,000–$75,000 (based on target achievement).

Benefits

Medical benefits

Health Savings Account (HSA)

Medica Value‑Added Services

Virtual Care

Dental insurance

Vision insurance

Basic Life and AD&D

Voluntary Life

Short‑Term Disability

Long‑Term Disability

Voluntary Accident Insurance

Employee Assistance Program (EAP)

Lincoln Financial Value‑Added Benefits

Dependent Care Flexible Spending Account (FSA)Pre‑Paid Legal Plans

401(k) retirement plan with matching

Employee Discount

The Tile Shop is an Equal Opportunity Employer.

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