COPE Health Solutions
Patient Care Navigator - Sacramento
COPE Health Solutions, Sacramento, California, United States, 95828
Patient Care Navigator – Sacramento, CA
Join
COPE Health Solutions
as a Patient Care Navigator. Role located in Sacramento, CA. Salary $22.00 – $25.00 per hour. Full‑time, non‑exempt. Reports to Program Manager. Travel up to 40%.
Position Description
Telephonic and field-based outreach to engage clients in our care management program.
Establishes close relationships with and serves as a point of contact for clients.
Deliver weekly or monthly health education and promote self‑management to clients.
Communicate with Care Team members (Care Coordinators, Community Health Worker, Primary Care Physicians and other health care providers) to facilitate client care.
Observe, report, and assess client self‑administration of medication.
Identify resources for clients to overcome barriers to care, such as transportation, housing, and childcare arrangements.
Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance.
Maintain strict confidentiality in accordance with agency policies.
May meet with clients after primary care physician appointments to review and update care plan with the Care Coordinator.
Position Expectations
Meet with Care Team (including, but not limited to, Care Coordinator, Community Health and primary care provider) to discuss client care issues and needs and facilitate client health care.
Maintain documentation of all client encounters and complete reporting requirements according to organization standards.
Track client information, schedules, files, and forms in a confidential manner.
Track client attendance at medical appointments and patient navigation sessions and initiate outreach and missed appointment procedures, as necessary.
Attend and represent the organization at professional conferences, in‑service trainings, and meetings at the request of or with the approval of supervisor.
Interest in working with underserved, homeless populations.
Physical demands associated with office work.
40% local travel.
Some evening work may be required.
Qualifications
Minimum high school degree, some college education preferred.
Strong understanding of cultural competency with the target population.
Bilingual (English/Spanish) preferred.
Computer literacy desirable.
Commitment to the mission of care coordination.
Passionate, trustworthy, and empathetic when working with clients.
Ability to build relationships with different types of people, including clients, organization members, and health care providers.
Good communication and interpersonal skills and ability to speak concisely to clients and Care Team members.
Organized with confidential client material and appointment tracking.
Flexible and adaptable in response to changing client and health care providers’ needs.
Benefits COPE Health Solutions offers comprehensive, affordable insurance plans for our team and their families, a yearly wellness stipend, a paid parental leave program, and more. Learn about our benefits at
COPE Health Solutions Benefits .
How to Apply To apply for this position, visit
COPE Health Solutions Careers .
#J-18808-Ljbffr
COPE Health Solutions
as a Patient Care Navigator. Role located in Sacramento, CA. Salary $22.00 – $25.00 per hour. Full‑time, non‑exempt. Reports to Program Manager. Travel up to 40%.
Position Description
Telephonic and field-based outreach to engage clients in our care management program.
Establishes close relationships with and serves as a point of contact for clients.
Deliver weekly or monthly health education and promote self‑management to clients.
Communicate with Care Team members (Care Coordinators, Community Health Worker, Primary Care Physicians and other health care providers) to facilitate client care.
Observe, report, and assess client self‑administration of medication.
Identify resources for clients to overcome barriers to care, such as transportation, housing, and childcare arrangements.
Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance.
Maintain strict confidentiality in accordance with agency policies.
May meet with clients after primary care physician appointments to review and update care plan with the Care Coordinator.
Position Expectations
Meet with Care Team (including, but not limited to, Care Coordinator, Community Health and primary care provider) to discuss client care issues and needs and facilitate client health care.
Maintain documentation of all client encounters and complete reporting requirements according to organization standards.
Track client information, schedules, files, and forms in a confidential manner.
Track client attendance at medical appointments and patient navigation sessions and initiate outreach and missed appointment procedures, as necessary.
Attend and represent the organization at professional conferences, in‑service trainings, and meetings at the request of or with the approval of supervisor.
Interest in working with underserved, homeless populations.
Physical demands associated with office work.
40% local travel.
Some evening work may be required.
Qualifications
Minimum high school degree, some college education preferred.
Strong understanding of cultural competency with the target population.
Bilingual (English/Spanish) preferred.
Computer literacy desirable.
Commitment to the mission of care coordination.
Passionate, trustworthy, and empathetic when working with clients.
Ability to build relationships with different types of people, including clients, organization members, and health care providers.
Good communication and interpersonal skills and ability to speak concisely to clients and Care Team members.
Organized with confidential client material and appointment tracking.
Flexible and adaptable in response to changing client and health care providers’ needs.
Benefits COPE Health Solutions offers comprehensive, affordable insurance plans for our team and their families, a yearly wellness stipend, a paid parental leave program, and more. Learn about our benefits at
COPE Health Solutions Benefits .
How to Apply To apply for this position, visit
COPE Health Solutions Careers .
#J-18808-Ljbffr