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EOS Hospitality LLC

Bellperson

EOS Hospitality LLC, Olympia, Washington, United States

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Embassy Suites Georgetown 1250 22nd St NW Washington, DC 20037, USA

Description Job Description:

The bell person is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell person escorts guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable.

Main Responsibilities

Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise

Recognize all returning and VIP guests, and welcome them back

Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures

Assist guests with their luggage and acknowledge them by name

Make deliveries to guest rooms as instructed

Store and retrieve luggage and other objects for guests

Deliver in-room dining meals to guests as ordered

Position Requirements

Ability to stand on your feet for several hours

Previous guest service

Previous customer service experience preferred

Preferred Behaviors

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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