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Lutheran Services Florida, Inc.

Center Manager (1006)

Lutheran Services Florida, Inc., Florida, New York, United States

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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented

Center Manager

who wants to make an impact in the lives of others.

Purpose and Impact:

The Center Manager will support the mission and purpose of the Children Board’s Family Resource Center program and assist the CBFRC Director by providing supervision and direction to Intake Referral Specialist, Support Specialist, and Family Specialists.

Essential Functions:

Provide overall management of the programmatic, administrative, financial, and operational systems related to the provision of Center services

Serves as the leader for day-to-day Center operational decision-making and as main point of contact for collaborating with community partners.

Monitors daily operation of assigned staff to assure progression toward agency’s contract goals.

Participates with CBFRC Director in formulation of agency policies, and with agency CQI activities.

Meets regularly with CBFRC Director to review Center activities.

Train and develop Center staff in skills to implement programs or events at the Center

Recruit and facilitate an engaged Advisory Council to survey and guide both operations and services.

Provide timely reports to Children’s Board, regarding operations, services, and finances

Establish a respectful and supportive workplace environment; and elevating any issues or concerns to the CBFRC Director

Attends Program meetings as required.

Performs written employee evaluations for all assigned staff.

Responds to staff and clients to ameliorate problems.

Participates in recruitment, hiring and training of new employees.

Work collaboratively with volunteers and community resources

Provides community education and engagement through public presentations

Develop and maintain relationships and partnerships with local programs

Work flexible hours to include some evenings and Saturdays

Other duties as assigned

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Performs all other duties within reason as assigned by CBFRC Director

understand the value and foundation of the Protective Factors framework

Practice Family Support Principles

Cross trained to perform daily operating procedures

Participate in Center events and work to support contractual outcomes

Obtain training in the Center data system: Attendance and Needs Tracking System and

maintain member confidentiality

Bilingual employees may be needed to review and/or translate (verbal or written

communications)

Attend mandatory trainings and perform other duties as assigned.

Physical Requirements:

Must have a high level of energy, adaptability to irregular hours, able to travel as needed.

Education:

Bachelor’s Degree in Social Work, Early Childhood Education or related field required.

Experience:

Must have a minimum of 5 years supervisory experience and experience with required data systems.

Bilingual (English/Spanish) preferred in both verbal and writing skills

Skills:

The Manager must possess a strength-based approach to family support service delivery and uses resources wisely. Demonstrated skills in developing programming to meet the unique needs of the community and Center members. The Manager has the capacity to apply knowledge in assessing situations, providing clear verbal/written communications, responding to incidents or crisis, and capacity to supervise/coach staff.

Principal Accountabilities:

Reports to CBFRC Director

Team player with co-workers, administrators and funders

Accurate, complete and timely submission of required statistical data and reports is collected, processed, and submitted in a timely manner

Adherence to agency policies and management practices

Effective staff management and leadership.

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need.

Mission Driven

staff members become part of the LSF community while

transforming the lives of those in need.

Our staff additionally find

growth opportunities

as they explore areas of interest within the organization.

Amazing benefits package including:

Medical, Dental and Vision

Telehealth (24/7 online access to Doctors)

Employee Assistance Program (EAP)

Employer paid life insurance (1X salary)

13 paid holidays + 1 floating holiday

Generous PTO policy (starting at 16 working days a year)

Note: Head Start employees paid time off and holiday schedule may differ

403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com

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