ITSM Change & Service Delivery Lead

A leading technology services provider is looking for an Account Service Manager- ITSM in Plano, Texas. In this role, you will oversee ITIL based service support and manage key service delivery processes, including incident management, change management and client account management. The ideal candidate has at least 8 years of IT Change Management experience, holds an ITIL certification, and is proficient in ServiceNow. Outstanding communication skills are essential for success in this dynamic role. #J-18808-Ljbffr