Caesars Entertainment
Front Desk Clerk-Full Time (Tropicana Atlantic City)
Caesars Entertainment, Atlantic City, New Jersey, United States, 08400
Reports To:
Manager Hotel Services (Salaried/Hourly)
Job Duties
Responsible for the checking in and out of guests
Accepts major credit cards, cash or checks
Verifies and records all business transactions
Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system
Answers guest inquiries pertaining to hotel services, room rates and other requested information.
Provides Family Style Service at all times
Promotes positive customer relations
May perform other duties as assigned
Minimum Qualifications
High School diploma or equivalent experience preferred
Previous experience in hotel reservations or front desk operations preferred
Must have excellent communication skills
Required to perform the customer service standards of the department
Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures. $16.00 per hour
About us Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
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Manager Hotel Services (Salaried/Hourly)
Job Duties
Responsible for the checking in and out of guests
Accepts major credit cards, cash or checks
Verifies and records all business transactions
Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system
Answers guest inquiries pertaining to hotel services, room rates and other requested information.
Provides Family Style Service at all times
Promotes positive customer relations
May perform other duties as assigned
Minimum Qualifications
High School diploma or equivalent experience preferred
Previous experience in hotel reservations or front desk operations preferred
Must have excellent communication skills
Required to perform the customer service standards of the department
Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures. $16.00 per hour
About us Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
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