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Cape Fear Valley Health

Unit Secretary - Emergency Department, Full Time, Nights

Cape Fear Valley Health, Fayetteville, North Carolina, United States, 28305

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Unit Secretary – Emergency Department, Full Time, Nights Summary Provide clerical services to maximize the functioning of the unit and maintain responsibility for the telemetry emergency phone.

Facility Cape Fear Valley Medical Center

Location Fayetteville, North Carolina

Department Emergency Department

Job Family Nursing Support

Work Shift Nights (United States of America)

Major Job Functions

Greet patients upon admission by introducing themselves and welcoming patients to the unit.

Introduce self to patients daily with face‑to‑face contact.

Identify the patient by using name and date of birth; check medical records and patient armband.

Act as receptionist and greet hospital staff and visitors.

Initiate, receive, and deliver telephone messages related to unit activities.

Maintain patients’ charts on assigned units.

Order and maintain adequate supply levels on the unit.

Assume responsibility for answering the telemetry emergency phone and hand it off if leaving the desk.

File telemetry strips in a timely manner in the location predetermined by the floor.

Set up assignments in the Responder system, answer call lights, and set services as necessary.

Demonstrate responsibility concerning customer satisfaction, patient throughput, and hospital capacity.

Other duties as assigned.

Minimum Qualifications Education and Formal Training

High‑school diploma or equivalent required.

Completion of a medical terminology course preferred.

Work Experience

One year of experience as a Medical Assistant or Nursing Assistant preferred.

Knowledge, Skills, and Abilities Required

Ability to read, write, and speak English.

Physical Requirements

Ability to work at a computer/monitor for long periods.

Ability to remain calm under emergency situations.

Ability to sit for prolonged periods.

Ability to communicate verbally.

Auditory and visual acuity sufficient for accurate job performance.

Position may involve contact with skin, eye, mucous membranes, or parenteral exposure to blood or other potentially infectious materials.

Required Licenses and Certifications Cape Fear Valley Health System is an Equal Opportunity Employer. M/F/Disability/Veteran/Sexual Orientation/Gender Identity.

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