HealthRIGHT 360
Pomona Behavioral Health Housing Program - Supervisor I - Prototypes
HealthRIGHT 360, Pomona, California, United States, 91768
837 E Arrow Hwy, Pomona, CA 91767, USA
Job Description Posted Monday, January 5, 2026 at 8:00 AM
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
Benefits and perks:
HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
Employees qualify for public loan forgiveness programs
Training and professional development opportunities
Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
Job Summary Prototypes' S Mark Taper Family Living Center is a 32-unit apartment complex that shares a campus with Prototypes residential substance abuse treatment program, serving women and women with children with substance abuse and mental health disorders. The housing program also services of over 50 scattered clients living around the Pomona area. The program provides intensive case management services to achieve permanent housing. Prototypes is a fast-based environment as we strive to remain on the cutting edge of service provision.
The primary objective of the Supervisor is to provide smooth and effective supervision of the case manager and floor staff, assignments and program activities. This role requires after hour support.
Key Responsibilities: 10% (about 4 hours per week) Program Management:
Supports with management and day to day program operations and oversight of assigned programs/contracts.
Responsible for all facility related matters to ensure that program(s) operate efficiently and safely.
Assumes ownership for any facility or program crisis situation and sees it through to completion.
Understands Prototypes HealthRIGHT strategic vision and finds ways to implement and execute the vision at the treatment services level.
Supports management with compliance with all programmatic or project contractual requirements.
Supports the integration of behavioral health services to improve the quality and continuum of client care.
Works collaboratively with all level staff across programs.
Supports management with the implementing and supervision of systems to track client services and client compliance across programs at the Prototypes campus.
Collaborates with CES countywide efforts as per contract requirements.
Supports and implements systems to comply with housing contracts (LAHSA, DHS, SAPC and Pomona Housing Authority).
Represents HealthRight360/Prototypes at external program specific meetings and events to ensure that the program is complying and is kept up to date on trends related to client treatment and care.
Guides support staff and works closely with property manager (Levine Management Group) at site to make sure work orders and other structural related matters for the complex are addressed in a timely manner.
Supports management with any data collection, file audits, and periodic reports for all housing contracts.
Represents Healthright360/Prototypes and the program with other agencies, coalitions, and local community meetings.
Supervises team to ensure all service plans and activities are executed as per contract requirements.
Other duties as assigned by Housing management team.
Supports housing management team with weekly team meetings and house meetings.
Participates in weekly/monthly check in with external ICMs to ensure progress.
30% (about 12 hours per week) Support/crisis Oversight:
Responsible for administrative oversight of all support/crisis services provided by direct reports within scope of practice.
Responsible for ensuring that direct reports provide strengths based, trauma informed, and culturally competent services.
Responsible for ensuring that all support/crisis services are provided in an ethical and legal manner.
Direct Service as necessary and within scope of practice, which may include: crisis intervention, assessments, individual services, group services, case conferences, and treatment plans as assigned by the housing management team.
Responsible for reviewing service documentation.
Responsible for all direct reports submitting documentation in accordance with program requirements and in agreement with all compliance and regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes being completed, assessments, support/crisis plans, and discharges occur on time.
Responsible for identifying support/crisis oversight needs for the team and communicating the needs housing management team.
Assumes ownership for any crisis as it relates to service delivery and sees it through to completion. This may include: consultation, direct service, crisis intervention, ensuring proper documentation, on-call duties, and LPS responsibilities as applicable.
Facilitates and assists with client case conferences as applicable.
Ensures that team communicates and collaborative with all members of the behavioral health team including: medical, mental health, psychiatry, substance abuse staff and others.
Ensures that team communicates and collaborative with all members of the behavioral health team including: medical, mental health, psychiatry, substance abuse staff and others.
30% (about 12 hours per week) People Management:
Ensures all direct reports are following HR 360 policies, procedures and position expectations and performance goals.
Responsible for providing direct supervision, training, and guidance direct service staff assigned.
Delivers or arranges training and resources required for direct reports and direct service staff to perform their roles.
Identifies the direct reports strengths and weaknesses and strives to develop each direct report to their fullest potential.
Gives ongoing feedback and conducts formal performance evaluations in a timely manner.
Support in the interviewing, selection, hiring and all terminations process for positions within program.
Provides coaching, support, and performance management to direct reports to ensure productivity/client care expectations are met.
Supports the management team in interviewing, selection, hiring and terminations for positions within program.
Maintains open communication with management team concerning employee matters/needs and seeks consultation when needed.
Responsible for scheduling and facilitating team meetings as applicable to support client care and staff development.
30% (about 12 hours per week) Quality Improvement and Training:
Understands and ensures compliance with policies and procedures to manage risk.
Ensures compliance with HIPAA, 42CFR regulations and all other funding mandates and licensing requirements.
Ensures all direct reports are properly trained and updated on HIPAA regulations and compliance as well as any other ongoing compliance and regulatory requirements.
Assists housing management team by ensuring program/projects stay within agreed budgetary limitations.
Ensures all direct reports and direct service providers meet productivity/program requirements and utilization expectations.
EDUCATION AND KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS Education Requirements
Bachelor’s degree from an accredited college or university in social work, human services or a related field with a minimum of one year experience providing supervision to direct service providers in comparable size agencies with similar clients and three years of social service experience.
Experience
Experience providing mental health and/or supportive services in a community setting with homeless or at-risk population preferred.
Experience with efficient and effective intensive case management in a supportive housing environment.
The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.
Passion, determination and commitment to Prototypes’ mission.
Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment.
Excellent operational, time management and organizational skills.
Ability to delegate, set goals, provide timely performance feedback and motivate others.
Strategic thinker with proven track record of initiating, implementing and executing on projects.
Excellent written and verbal skills.
High degree of self-awareness and self-regulation.
Must be highly motivated and a self-starter.
Acts with a sense of urgency to ensure the highest quality of care possible for our clients.
Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders.
Knowledge of and experience with providing trauma informed services.
Strong computer skills, including Outlook, Excel, Word and PowerPoint.
We will consider for employment qualified applicants with arrest and conviction records.
Must complete a background check and livescan.
#J-18808-Ljbffr
Job Description Posted Monday, January 5, 2026 at 8:00 AM
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
Benefits and perks:
HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
Employees qualify for public loan forgiveness programs
Training and professional development opportunities
Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
Job Summary Prototypes' S Mark Taper Family Living Center is a 32-unit apartment complex that shares a campus with Prototypes residential substance abuse treatment program, serving women and women with children with substance abuse and mental health disorders. The housing program also services of over 50 scattered clients living around the Pomona area. The program provides intensive case management services to achieve permanent housing. Prototypes is a fast-based environment as we strive to remain on the cutting edge of service provision.
The primary objective of the Supervisor is to provide smooth and effective supervision of the case manager and floor staff, assignments and program activities. This role requires after hour support.
Key Responsibilities: 10% (about 4 hours per week) Program Management:
Supports with management and day to day program operations and oversight of assigned programs/contracts.
Responsible for all facility related matters to ensure that program(s) operate efficiently and safely.
Assumes ownership for any facility or program crisis situation and sees it through to completion.
Understands Prototypes HealthRIGHT strategic vision and finds ways to implement and execute the vision at the treatment services level.
Supports management with compliance with all programmatic or project contractual requirements.
Supports the integration of behavioral health services to improve the quality and continuum of client care.
Works collaboratively with all level staff across programs.
Supports management with the implementing and supervision of systems to track client services and client compliance across programs at the Prototypes campus.
Collaborates with CES countywide efforts as per contract requirements.
Supports and implements systems to comply with housing contracts (LAHSA, DHS, SAPC and Pomona Housing Authority).
Represents HealthRight360/Prototypes at external program specific meetings and events to ensure that the program is complying and is kept up to date on trends related to client treatment and care.
Guides support staff and works closely with property manager (Levine Management Group) at site to make sure work orders and other structural related matters for the complex are addressed in a timely manner.
Supports management with any data collection, file audits, and periodic reports for all housing contracts.
Represents Healthright360/Prototypes and the program with other agencies, coalitions, and local community meetings.
Supervises team to ensure all service plans and activities are executed as per contract requirements.
Other duties as assigned by Housing management team.
Supports housing management team with weekly team meetings and house meetings.
Participates in weekly/monthly check in with external ICMs to ensure progress.
30% (about 12 hours per week) Support/crisis Oversight:
Responsible for administrative oversight of all support/crisis services provided by direct reports within scope of practice.
Responsible for ensuring that direct reports provide strengths based, trauma informed, and culturally competent services.
Responsible for ensuring that all support/crisis services are provided in an ethical and legal manner.
Direct Service as necessary and within scope of practice, which may include: crisis intervention, assessments, individual services, group services, case conferences, and treatment plans as assigned by the housing management team.
Responsible for reviewing service documentation.
Responsible for all direct reports submitting documentation in accordance with program requirements and in agreement with all compliance and regulatory requirements and agency’s policies and procedures. This includes timeliness of documentation with progress notes being completed, assessments, support/crisis plans, and discharges occur on time.
Responsible for identifying support/crisis oversight needs for the team and communicating the needs housing management team.
Assumes ownership for any crisis as it relates to service delivery and sees it through to completion. This may include: consultation, direct service, crisis intervention, ensuring proper documentation, on-call duties, and LPS responsibilities as applicable.
Facilitates and assists with client case conferences as applicable.
Ensures that team communicates and collaborative with all members of the behavioral health team including: medical, mental health, psychiatry, substance abuse staff and others.
Ensures that team communicates and collaborative with all members of the behavioral health team including: medical, mental health, psychiatry, substance abuse staff and others.
30% (about 12 hours per week) People Management:
Ensures all direct reports are following HR 360 policies, procedures and position expectations and performance goals.
Responsible for providing direct supervision, training, and guidance direct service staff assigned.
Delivers or arranges training and resources required for direct reports and direct service staff to perform their roles.
Identifies the direct reports strengths and weaknesses and strives to develop each direct report to their fullest potential.
Gives ongoing feedback and conducts formal performance evaluations in a timely manner.
Support in the interviewing, selection, hiring and all terminations process for positions within program.
Provides coaching, support, and performance management to direct reports to ensure productivity/client care expectations are met.
Supports the management team in interviewing, selection, hiring and terminations for positions within program.
Maintains open communication with management team concerning employee matters/needs and seeks consultation when needed.
Responsible for scheduling and facilitating team meetings as applicable to support client care and staff development.
30% (about 12 hours per week) Quality Improvement and Training:
Understands and ensures compliance with policies and procedures to manage risk.
Ensures compliance with HIPAA, 42CFR regulations and all other funding mandates and licensing requirements.
Ensures all direct reports are properly trained and updated on HIPAA regulations and compliance as well as any other ongoing compliance and regulatory requirements.
Assists housing management team by ensuring program/projects stay within agreed budgetary limitations.
Ensures all direct reports and direct service providers meet productivity/program requirements and utilization expectations.
EDUCATION AND KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS Education Requirements
Bachelor’s degree from an accredited college or university in social work, human services or a related field with a minimum of one year experience providing supervision to direct service providers in comparable size agencies with similar clients and three years of social service experience.
Experience
Experience providing mental health and/or supportive services in a community setting with homeless or at-risk population preferred.
Experience with efficient and effective intensive case management in a supportive housing environment.
The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills.
Passion, determination and commitment to Prototypes’ mission.
Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment.
Excellent operational, time management and organizational skills.
Ability to delegate, set goals, provide timely performance feedback and motivate others.
Strategic thinker with proven track record of initiating, implementing and executing on projects.
Excellent written and verbal skills.
High degree of self-awareness and self-regulation.
Must be highly motivated and a self-starter.
Acts with a sense of urgency to ensure the highest quality of care possible for our clients.
Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders.
Knowledge of and experience with providing trauma informed services.
Strong computer skills, including Outlook, Excel, Word and PowerPoint.
We will consider for employment qualified applicants with arrest and conviction records.
Must complete a background check and livescan.
#J-18808-Ljbffr