Jerry
Remote Customer Support Agent (P&C)
Join Jerry as a Remote Customer Support Agent (Property & Casualty) to help our customers manage their insurance policies. Jerry is a fast‑growing fintech startup serving over 4 million customers, offering car insurance, financing, safety, and repairs.
How You Will Make An Impact
Respond to inbound calls from existing customers.
Process service requests such as adding or removing vehicles and drivers, updating lienholder information, and sending policy documents.
Answer questions about coverage, benefits, and changes to existing policies.
Help retain Jerry policyholders by providing solutions for customers at risk of cancellation.
Who You Are
Multitask and manage multiple competing priorities.
Passionate about helping others.
Have 2 + years of experience working in a call‑center environment.
Strong communication skills and service orientation.
Compensation & Perks
Hourly wage: $19.00 – $21.00.
P&C license paid (expected within 60 days after starting).
Medical, dental, vision insurance and 401(k) match.
Ability to work remotely; work equipment provided.
Ongoing training and mentorship from leadership.
Access to an outstanding portfolio of 55+ insurance carriers.
Schedule
Monday, Thursday, Friday: 6 am – 4:30 pm ET.
Saturday: 11:30 am – 10 pm ET.
Equal Employment Opportunity Jerry.ai is an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable law.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in the job application process. If you need assistance or an accommodation due to a disability, please contact us at
recruiting@jerry.ai .
#J-18808-Ljbffr
How You Will Make An Impact
Respond to inbound calls from existing customers.
Process service requests such as adding or removing vehicles and drivers, updating lienholder information, and sending policy documents.
Answer questions about coverage, benefits, and changes to existing policies.
Help retain Jerry policyholders by providing solutions for customers at risk of cancellation.
Who You Are
Multitask and manage multiple competing priorities.
Passionate about helping others.
Have 2 + years of experience working in a call‑center environment.
Strong communication skills and service orientation.
Compensation & Perks
Hourly wage: $19.00 – $21.00.
P&C license paid (expected within 60 days after starting).
Medical, dental, vision insurance and 401(k) match.
Ability to work remotely; work equipment provided.
Ongoing training and mentorship from leadership.
Access to an outstanding portfolio of 55+ insurance carriers.
Schedule
Monday, Thursday, Friday: 6 am – 4:30 pm ET.
Saturday: 11:30 am – 10 pm ET.
Equal Employment Opportunity Jerry.ai is an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable law.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in the job application process. If you need assistance or an accommodation due to a disability, please contact us at
recruiting@jerry.ai .
#J-18808-Ljbffr