National Fitness Partners
Planet Fitness Full Time Customer Service Representative
National Fitness Partners, Greensboro, North Carolina, us, 27497
Planet Fitness Full Time Customer Service Representative
Full‑time position starting at $12 per hour. Hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.
Schedule: Saturday – Wednesday, 40 hours per week.
Location: Guilford County, NC.
Company Culture At National Fitness Partners, we transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgement‑free fitness experience.
We are accountable – self‑starters who pursue excellence.
We are driven – problem solvers who deliver results.
We are passionate – positive energy with a real desire to help others.
We are ambitious – always learning and growing toward success.
If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits
Growth opportunities – over 90% of our management team started as an entry‑level team member.
Competitive pay with hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.
Shift‑differential pay for select shifts.
PTO for all employees.
401(k) retirement fund with employer match up to 4%.
Health insurance options including health, dental, vision, family life insurance, and more.
Basic life insurance and short‑term disability at 100% company paid.
Employee Assistance Program.
Free employee Black Card membership.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
Provide a clean, sanitized, and safe club environment.
Seniority Level
Entry level
Employment Type
Full‑time
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Schedule: Saturday – Wednesday, 40 hours per week.
Location: Guilford County, NC.
Company Culture At National Fitness Partners, we transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a judgement‑free fitness experience.
We are accountable – self‑starters who pursue excellence.
We are driven – problem solvers who deliver results.
We are passionate – positive energy with a real desire to help others.
We are ambitious – always learning and growing toward success.
If you’re looking for a career where your passion meets purpose, we want YOU on our team!
Customer Service Representative Benefits
Growth opportunities – over 90% of our management team started as an entry‑level team member.
Competitive pay with hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.
Shift‑differential pay for select shifts.
PTO for all employees.
401(k) retirement fund with employer match up to 4%.
Health insurance options including health, dental, vision, family life insurance, and more.
Basic life insurance and short‑term disability at 100% company paid.
Employee Assistance Program.
Free employee Black Card membership.
Customer Service Representative Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
Provide a clean, sanitized, and safe club environment.
Seniority Level
Entry level
Employment Type
Full‑time
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