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westgate resorts

Maintenance Technician I

westgate resorts, Florida, New York, United States

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Company Description Westgate Cocoa Beach Resort allows you the amazing opportunity to enjoy the Florida sunshine, ocean breezes and spectacular oceanfront views in world‑famous Cocoa Beach, while assisting guests who arrive to enjoy our spacious suites, along with easy access to white‑sand beaches and area attractions such as the Cocoa Beach Pier and Port Canaveral. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

This individual must possess and adhere to the following core values:

Integrity

– Doing the right thing when no one is looking.

Passion

– Creating a positive impact.

Work Ethic

– Taking pride in your work.

As an Engineering Tech 1, you will also,

Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management

Provide general support by performing basic tasks such as painting, caulking, and wall repairs

Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging

Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools

Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices

Diagnose appliances, replace minor components, and assist with complete replacements as needed

Act participate in procurement and inventory processes to ensure materials and tools are available on‑site

Operate resort operations devices and software effectively (HotSOS and other applicable systems)

Communicate professionally through radios, phones, emails, and verbal interactions

Perform maintenance and cleaning tasks as required by resort management

Safely use hand tools, power tools, and battery‑powered tools needed for the job

Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)

Follow safety guidelines and practices

Recognize and identify potential safety hazards on the property

Communicate and interpret guest needs through positive interactions toward resolution

Adhere to all CFI/Westgate Resorts policies

Always represent Westgate Resorts professionally through appearance, attire, and behavior

Perform other tasks as assigned by resort operations leadership

Qualifications

High school diploma required

0 to 1 year of hands‑on experience in trades and maintenance within a resort or commercial environment

Written and verbal communication in English is expected

Must have and maintain a valid driver’s license

Must be self‑motivated, detail‑oriented, and able to work with enthusiasm and focus

Strong communication skills required to excel in interactions with guests and colleagues

Ability to be versatile, work well under pressure, and meet deadlines

Must communicate effectively with immediate supervisors and resort leadership

Regularly, the team member must lift, move, push, or pull up to 50+ pounds.

Additional Information Why Westgate?

Comprehensive health benefits – medical, dental and vision

Paid Time Off (PTO) – vacation, sick, and personal

Paid Holidays

401K with generous company match

Get access to your pay as you need it with our Daily Pay benefit

Family benefits including pregnancy, and parental leave and adoption assistance

Wellness Programs

Flexible Spending Accounts

Tuition Assistance

Military Leave

Employee Assistance Program (EAP)

Life, Disability, Accident, Critical Illness & Hospital Insurance

Pet Insurance

Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)

Advancement & development opportunities

Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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