Hyatt Regency
Front Office Host – Overnight / Night Auditor (Hyatt Regency Seattle)
Summary
Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives guests the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties include processing forms of payment and responding to guest inquiries. The Front Office Host serves as the face of Hyatt and has the opportunity to make a lasting impression on our guests.
As an hourly colleague of the Front Desk, this position is eligible to participate in applicable upsell incentive programs. The colleague must be the responsible party for assisting the guest with the upgrade at the Front Desk.
Hourly Rate The hourly rate range for this position is from $29.70/hour to $31.31/hour. The starting rate is $29.70/hour. Colleagues who have remained in this position with Hyatt for four years or more receive an additional rate of $30.29/hour. Lead colleagues receive rates of $30.70/hour and $31.31/hour respectively.
Benefits
Medical insurance for you and your dependents for less than $115 per month, after 30 days of employment
Dental Insurance
Vision Insurance
401(k) & Retirement Savings Plan (RSP)
Basic Life Insurance
Short Term Disability Insurance
New Child Leave & Adoption Assistance
Paid Time Off
Vacation Time (10 days for 1–4 years, 15 days for 5–9 years, 20 days for 10+ years)
Floating Holidays per year (2)
Paid Holidays per year (6)
Compassionate Leave
Seattle Paid Sick & Safe Time
Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Perks
Employee Assistance Program
Free Uniforms and Cleaning of your Uniform
Discounted parking
Discounted Rooms at any participating Hyatt location starting on your first day of employment
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
Free colleague meals during shift
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
Qualifications
A true desire to satisfy the needs of others
Must be able to work in an overnight environment
Open availability – ability to work overnight, weekends and holidays
Refined verbal and written communication skills
Great and thorough attention to detail
Ability to stand long periods of time
Previous customer service experience preferred
Candidates must be able to work independently and are resourceful, especially in overnight setting
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.
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As an hourly colleague of the Front Desk, this position is eligible to participate in applicable upsell incentive programs. The colleague must be the responsible party for assisting the guest with the upgrade at the Front Desk.
Hourly Rate The hourly rate range for this position is from $29.70/hour to $31.31/hour. The starting rate is $29.70/hour. Colleagues who have remained in this position with Hyatt for four years or more receive an additional rate of $30.29/hour. Lead colleagues receive rates of $30.70/hour and $31.31/hour respectively.
Benefits
Medical insurance for you and your dependents for less than $115 per month, after 30 days of employment
Dental Insurance
Vision Insurance
401(k) & Retirement Savings Plan (RSP)
Basic Life Insurance
Short Term Disability Insurance
New Child Leave & Adoption Assistance
Paid Time Off
Vacation Time (10 days for 1–4 years, 15 days for 5–9 years, 20 days for 10+ years)
Floating Holidays per year (2)
Paid Holidays per year (6)
Compassionate Leave
Seattle Paid Sick & Safe Time
Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
Perks
Employee Assistance Program
Free Uniforms and Cleaning of your Uniform
Discounted parking
Discounted Rooms at any participating Hyatt location starting on your first day of employment
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
Free colleague meals during shift
Hyatt Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
Qualifications
A true desire to satisfy the needs of others
Must be able to work in an overnight environment
Open availability – ability to work overnight, weekends and holidays
Refined verbal and written communication skills
Great and thorough attention to detail
Ability to stand long periods of time
Previous customer service experience preferred
Candidates must be able to work independently and are resourceful, especially in overnight setting
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.
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