CVS Health
Shift Supervisor
CVS Health
At CVS Health, we’re building a world of health around every consumer with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through local stores, digital channels and more than 300,000 purpose‑driven colleagues—caring for people where, when and how they choose in a uniquely connected, convenient and compassionate way.
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures smooth store operations, and oversees all opening and closing procedures.
Essential Functions
Manage and supervise the store crew, assigning, directing and following up on all tasks.
Work effectively with store management and crews to achieve operational goals.
Communicate information clearly both to and from store management and crew.
Assist customers with questions, problems and complaints, reinforcing the CVS customer‑service culture (greeting, offering help, and thanking customers).
Handle all customer‑relations issues in accordance with company policy, promoting a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality at all times.
Price merchandise, stock shelves, and execute the displays, sign, and inventory of weekly, promotional, and seasonal merchandise.
Execute the display and maintenance of off‑shelf merchandise and reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High school diploma or equivalent preferred but not required.
Work Schedule Anticipated weekly hours: 20
Time type: Part time
Pay Range The typical pay range for this role is $18.90 – $27.90 per hour. The actual base salary will depend on experience, education, geography and other relevant factors.
Benefits
Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan.
No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling and financial coaching.
Benefit solutions addressing various needs such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits, depending on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.
We anticipate the application window for this opening will close on: 03/05/2026
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At CVS Health, we’re building a world of health around every consumer with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through local stores, digital channels and more than 300,000 purpose‑driven colleagues—caring for people where, when and how they choose in a uniquely connected, convenient and compassionate way.
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures smooth store operations, and oversees all opening and closing procedures.
Essential Functions
Manage and supervise the store crew, assigning, directing and following up on all tasks.
Work effectively with store management and crews to achieve operational goals.
Communicate information clearly both to and from store management and crew.
Assist customers with questions, problems and complaints, reinforcing the CVS customer‑service culture (greeting, offering help, and thanking customers).
Handle all customer‑relations issues in accordance with company policy, promoting a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality at all times.
Price merchandise, stock shelves, and execute the displays, sign, and inventory of weekly, promotional, and seasonal merchandise.
Execute the display and maintenance of off‑shelf merchandise and reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication and supervision skills.
Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High school diploma or equivalent preferred but not required.
Work Schedule Anticipated weekly hours: 20
Time type: Part time
Pay Range The typical pay range for this role is $18.90 – $27.90 per hour. The actual base salary will depend on experience, education, geography and other relevant factors.
Benefits
Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan.
No‑cost programs for wellness screenings, tobacco cessation, weight management, confidential counseling and financial coaching.
Benefit solutions addressing various needs such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits, depending on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.
We anticipate the application window for this opening will close on: 03/05/2026
#J-18808-Ljbffr