Accenture
The Group Insurance Billing Analyst has the following responsibilities:
Support Receivable and Suspense Management over an assigned book of business consisting of mid-level or complex customers
Responsible to code regular entries for distribution to accounts, audits disbursements, vouchers, debit and credit memos, etc.
Accountable for the resolution of Billing Related Customer issues through coordinated efforts with internal and external stakeholders
Support special internal functional projects and ad hoc requests
Able to work cohesively with Subject Matter Experts to support the national billing day to day tasks, able to anticipate, identify, and resolve complex issues problems
Able to elevate, communicate risks issues to supervisor and help with the resolution
Performs incident notification and escalation to ensure problems requests issues are communicated effectively and receive proper management attention
Able to understand root causes for customer dissatisfaction and recommend new tools and or articulating how existing tools can improve overall customer satisfaction
Expected to adhere to client Service Level Agreements and department s product s key performance requirements and any reporting
Basic understanding of how New Business, Enrollment and Eligibility impacts the billing function
Able to utilize strong organizational skills to manage multiple priorities while working under tight time constraints, possesses ability to work through ambiguity, and work effectively with various vendors with strong interpersonal skills
Basic Qualifications
Minimum 2 years’ experience in Billing, A/R Reconciliation and/or Collections
Preferred Qualifications
Experience researching, resolving, tracking and following-up on financial issues inquiries such as outstanding balances
Direct customer service issue resolution and client interaction experience
MS Excel to include Reporting, Reconciling, Pivot Tables, VLOOKUPS
Prior experience in Medical/Insurance Billing
Experience with payment allocation software
Professional Skills Requirements
Experience with MS Office to include Excel
Strong written and verbal communication skills
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Role Location & Hourly Salary Range California $23.13 to $39.71
Cleveland $21.39 to $31.78
Colorado $23.13 to $34.33
District of Columbia $24.62 to $36.54
Illinois $21.39 to $34.33
Maryland $23.13 to $34.33
Massachusetts $23.13 to $36.54
Minnesota $23.13 to $34.33
New York/New Jersey $21.39 to $39.71
Washington $24.62 to $36.54
Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture is an EEO and affirmative action employer of females/minorities/veterans/individuals with disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s recruiting and hiring statement for more information on how we process your data during the recruiting and hiring process.
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Support Receivable and Suspense Management over an assigned book of business consisting of mid-level or complex customers
Responsible to code regular entries for distribution to accounts, audits disbursements, vouchers, debit and credit memos, etc.
Accountable for the resolution of Billing Related Customer issues through coordinated efforts with internal and external stakeholders
Support special internal functional projects and ad hoc requests
Able to work cohesively with Subject Matter Experts to support the national billing day to day tasks, able to anticipate, identify, and resolve complex issues problems
Able to elevate, communicate risks issues to supervisor and help with the resolution
Performs incident notification and escalation to ensure problems requests issues are communicated effectively and receive proper management attention
Able to understand root causes for customer dissatisfaction and recommend new tools and or articulating how existing tools can improve overall customer satisfaction
Expected to adhere to client Service Level Agreements and department s product s key performance requirements and any reporting
Basic understanding of how New Business, Enrollment and Eligibility impacts the billing function
Able to utilize strong organizational skills to manage multiple priorities while working under tight time constraints, possesses ability to work through ambiguity, and work effectively with various vendors with strong interpersonal skills
Basic Qualifications
Minimum 2 years’ experience in Billing, A/R Reconciliation and/or Collections
Preferred Qualifications
Experience researching, resolving, tracking and following-up on financial issues inquiries such as outstanding balances
Direct customer service issue resolution and client interaction experience
MS Excel to include Reporting, Reconciling, Pivot Tables, VLOOKUPS
Prior experience in Medical/Insurance Billing
Experience with payment allocation software
Professional Skills Requirements
Experience with MS Office to include Excel
Strong written and verbal communication skills
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Role Location & Hourly Salary Range California $23.13 to $39.71
Cleveland $21.39 to $31.78
Colorado $23.13 to $34.33
District of Columbia $24.62 to $36.54
Illinois $21.39 to $34.33
Maryland $23.13 to $34.33
Massachusetts $23.13 to $36.54
Minnesota $23.13 to $34.33
New York/New Jersey $21.39 to $39.71
Washington $24.62 to $36.54
Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture is an EEO and affirmative action employer of females/minorities/veterans/individuals with disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s recruiting and hiring statement for more information on how we process your data during the recruiting and hiring process.
#J-18808-Ljbffr