Specialty1 Partners
Patient Care Coordinator New Chelmsford, Massachusetts, United States
Specialty1 Partners, Chelmsford, Massachusetts, us, 01824
Our Oral Surgery office, Lowell, Nashua & Chelmsford Oral Surgery Assoc dba Lowell Oral Surgery, PC - Chelmsford, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant Patient Care Coordinator that supports the front office and helps keep the practice moving. You will guide patients through their visit, maintain accurate records, and support the clinical team so they can stay focused on care.
Responsibilities
Make a positive and lasting first impression; greet patients, complete check‑in and check‑out, and keep wait times low.
Review required forms, referrals, imaging, and insurance details before each visit.
Manage high call volume with steady follow‑through and clear documentation.
Schedule and confirm appointments with strong attention to accuracy.
Process payments and follow standard financial protocols.
Maintain high accuracy in EMR documentation, including same‑day entry of all patient communications.
Support prior authorizations by gathering records, images, and notes.
Communicate appointment changes and patient needs to practitioners in real time.
Monitor daily schedules and identify gaps or conflicts before they affect patient flow.
Maintain front office readiness by restocking materials and keeping work areas organized.
Facilitate and coordinate other office responsibilities as needed.
Qualifications
3‑5 years of experience in a dental office.
Friendly, steady communicator who works well in a busy environment.
Comfortable learning insurance requirements and using that information to support accurate scheduling.
Able to manage competing priorities with calm judgment.
Strong written communication skills for patient messages and referral correspondence.
Reliable attendance and punctuality.
Ability to meet measurable expectations such as call response times, documentation accuracy, and scheduling completion.
Familiarity with DSN Cloud Practice Management a plus.
Familiarity with office machines (fax, printer, etc.).
Strong communication and people skills.
Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and achieve great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
Benefits
BCBS High Deductible & PPO Medical insurance options
VSP Vision coverage
Complimentary life insurance policy
Short‑term & long‑term disability
Pet insurance coverage
401(k)
Identity theft protection
Legal services package
Hospital/accident/critical care coverage
Paid time off
Diverse and inclusive work environment
Strong culture of honesty and teamwork
Position Base Pay Range
$20 - $26 USD
Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following: race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Specialty1 Partners and its affiliates participate in the federal government’s E‑Verify program. E‑Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.
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Our office is looking for a talented and pleasant Patient Care Coordinator that supports the front office and helps keep the practice moving. You will guide patients through their visit, maintain accurate records, and support the clinical team so they can stay focused on care.
Responsibilities
Make a positive and lasting first impression; greet patients, complete check‑in and check‑out, and keep wait times low.
Review required forms, referrals, imaging, and insurance details before each visit.
Manage high call volume with steady follow‑through and clear documentation.
Schedule and confirm appointments with strong attention to accuracy.
Process payments and follow standard financial protocols.
Maintain high accuracy in EMR documentation, including same‑day entry of all patient communications.
Support prior authorizations by gathering records, images, and notes.
Communicate appointment changes and patient needs to practitioners in real time.
Monitor daily schedules and identify gaps or conflicts before they affect patient flow.
Maintain front office readiness by restocking materials and keeping work areas organized.
Facilitate and coordinate other office responsibilities as needed.
Qualifications
3‑5 years of experience in a dental office.
Friendly, steady communicator who works well in a busy environment.
Comfortable learning insurance requirements and using that information to support accurate scheduling.
Able to manage competing priorities with calm judgment.
Strong written communication skills for patient messages and referral correspondence.
Reliable attendance and punctuality.
Ability to meet measurable expectations such as call response times, documentation accuracy, and scheduling completion.
Familiarity with DSN Cloud Practice Management a plus.
Familiarity with office machines (fax, printer, etc.).
Strong communication and people skills.
Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and achieve great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
Benefits
BCBS High Deductible & PPO Medical insurance options
VSP Vision coverage
Complimentary life insurance policy
Short‑term & long‑term disability
Pet insurance coverage
401(k)
Identity theft protection
Legal services package
Hospital/accident/critical care coverage
Paid time off
Diverse and inclusive work environment
Strong culture of honesty and teamwork
Position Base Pay Range
$20 - $26 USD
Specialty1 Partners and its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following: race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Specialty1 Partners and its affiliates participate in the federal government’s E‑Verify program. E‑Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.
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