Insider One
Software QA Tester / Intercontinental Support – Insider One Testinium Tech Hub C
Insider One, Turkey, North Carolina, United States, 28393
Before we talk about the role and what we are looking for, let us tell you who we are.
About Insider One Insider One is a B2B SaaS company that helps global brands grow by creating better customer experiences — at scale.
What makes us different? We are the world’s #1 AI-native Customer Experience and Marketing Platform. Our platform helps marketers build personalized journeys, grow their business, and work more efficiently — all in one tool.
We recently raised $500M in Series E funding, led by General Atlantic. Before that, we became a unicorn (a startup valued over $1 billion), and one of the few woman-led B2B SaaS unicorns in the world. Today, we are backed by investors like Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Over 1,200 global brands trust us — including Samsung, Coca-Cola, IKEA, Nike, and Virgin, as well as fast-growing startups. We’ve been recognized as a Leader by Forrester and IDC and listed among G2’s Top 1% software companies in the world, ranking #1 in many categories like Customer Data Platforms, Personalization Engines, and Mobile Marketing.
We are also proud of the global community we have built. With programs like SheCodes, SheLeads, and SheMarkables, we support education, sustainability, and inclusion across 27+ countries. At Insider One, we move fast, solve real problems, and build with purpose.
About Testinium Tech Hub Testinium is our trusted partner in software quality and testing. They offer an open-source-based, enterprise-ready platform for test automation on web, mobile, and desktop. Their headquarters is in Istanbul, with offices in Amsterdam, London, and Berlin. Testinium is now the largest software testing company in Europe and the MENA region, with 950+ employees and 350+ projects. They work with many respected companies in finance, telecom, and e-commerce, like ING, Allianz, PepsiCo, Turkcell, N11, and Udemy.
What team will you join? You’ll join our Optimus team as a Software QA Tester. Optimus (Partner Support Development Team) provides technical support behind the scenes. We solve problems, keep our platform running smoothly, and make sure our partners have the best experience. We work fast, solve complex issues, and focus on both product and partner success. In SaaS, partner support means high-quality service — and that’s what Optimus delivers.
What You Will Do
Provides testing for customization and support requests from partners
Works with developers and QA Engineers to improve test processes
Establishes necessary communication with business development, design, and technical teams
Contributes to the effectiveness and efficiency of the team
Carries out manual testing processes of products/services
Reports and visualizes test results
Prepares the necessary documentation and test scripts
Ensures that technical integrations are properly managed
What You Need
Have experience in software testing.
Fluency in Turkish and English.
This position is responsible for handling incoming requests within the GMT+9 time zone.
Have excellent communication skills.
Are dying to find problems and solve them.
Have a keen eye for detail and are able to summarize the error stages properly.
Have general knowledge about web technologies.
Preferably have used Jira or other task management tools before.
What We Offer
Enjoy a monthly meal allowance designed to enhance your daily routine.
Access comprehensive private health insurance.
Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola, and CloudGuru.
Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
Be part of a diverse team that’s as global as it gets, where every voice is heard and 50+ nationalities build together.
Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
Help build the team you want to work with and enjoy rewarding referral bonuses.
Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks.
Work from anywhere in Turkey through our fully remote setup.
We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.
#J-18808-Ljbffr
About Insider One Insider One is a B2B SaaS company that helps global brands grow by creating better customer experiences — at scale.
What makes us different? We are the world’s #1 AI-native Customer Experience and Marketing Platform. Our platform helps marketers build personalized journeys, grow their business, and work more efficiently — all in one tool.
We recently raised $500M in Series E funding, led by General Atlantic. Before that, we became a unicorn (a startup valued over $1 billion), and one of the few woman-led B2B SaaS unicorns in the world. Today, we are backed by investors like Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Over 1,200 global brands trust us — including Samsung, Coca-Cola, IKEA, Nike, and Virgin, as well as fast-growing startups. We’ve been recognized as a Leader by Forrester and IDC and listed among G2’s Top 1% software companies in the world, ranking #1 in many categories like Customer Data Platforms, Personalization Engines, and Mobile Marketing.
We are also proud of the global community we have built. With programs like SheCodes, SheLeads, and SheMarkables, we support education, sustainability, and inclusion across 27+ countries. At Insider One, we move fast, solve real problems, and build with purpose.
About Testinium Tech Hub Testinium is our trusted partner in software quality and testing. They offer an open-source-based, enterprise-ready platform for test automation on web, mobile, and desktop. Their headquarters is in Istanbul, with offices in Amsterdam, London, and Berlin. Testinium is now the largest software testing company in Europe and the MENA region, with 950+ employees and 350+ projects. They work with many respected companies in finance, telecom, and e-commerce, like ING, Allianz, PepsiCo, Turkcell, N11, and Udemy.
What team will you join? You’ll join our Optimus team as a Software QA Tester. Optimus (Partner Support Development Team) provides technical support behind the scenes. We solve problems, keep our platform running smoothly, and make sure our partners have the best experience. We work fast, solve complex issues, and focus on both product and partner success. In SaaS, partner support means high-quality service — and that’s what Optimus delivers.
What You Will Do
Provides testing for customization and support requests from partners
Works with developers and QA Engineers to improve test processes
Establishes necessary communication with business development, design, and technical teams
Contributes to the effectiveness and efficiency of the team
Carries out manual testing processes of products/services
Reports and visualizes test results
Prepares the necessary documentation and test scripts
Ensures that technical integrations are properly managed
What You Need
Have experience in software testing.
Fluency in Turkish and English.
This position is responsible for handling incoming requests within the GMT+9 time zone.
Have excellent communication skills.
Are dying to find problems and solve them.
Have a keen eye for detail and are able to summarize the error stages properly.
Have general knowledge about web technologies.
Preferably have used Jira or other task management tools before.
What We Offer
Enjoy a monthly meal allowance designed to enhance your daily routine.
Access comprehensive private health insurance.
Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola, and CloudGuru.
Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
Be part of a diverse team that’s as global as it gets, where every voice is heard and 50+ nationalities build together.
Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
Help build the team you want to work with and enjoy rewarding referral bonuses.
Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks.
Work from anywhere in Turkey through our fully remote setup.
We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.
#J-18808-Ljbffr