Texas Instruments
Customer Support Representative (Dallas, Texas)
Texas Instruments, Dallas, Texas, United States, 75215
Job Description
Change the world. Love your job.
Are you passionate about helping people and solving problems? Do you thrive in a dynamic environment where no two days are the same? Join our Customer Support Center team and become an integral part of TI's success story!
As a
Customer Support Representative , you'll be the friendly voice and problem-solving champion for our valued customers. You will:
Turn customer challenges into success stories
Collaborate with cross-functional teams to tackle complex issues
Contribute to improving our operational processes and customer experience
Use internal systems to respond to customer inquiries and document customer interactions
Leverage data to address customer problems and maintain operational success metrics
Proactively resolve data discrepancies between TI and customers
Gain valuable experience in building both external and internal relationships
Be a part of a supportive team environment that values your input and ideas
Special note:
This role is on-site Monday - Friday. Join us and be part of a team that's shaping the future of technology while providing world-class customer support. Your journey to an exciting career starts here!
Qualifications
High school diploma or GED
One of the following:
2 years of work experience in a call center or customer service/support environment (excluding retail), or
Associate degree in business administration or related field
Proficient in written and verbal communication
Proficient in Excel such as pivot tables and basic formulas
Preferred Qualifications:
Natural communicator who can explain complex ideas simply
Good eye for details and take pride in your work
Passionate for helping others shines through in every interaction
Creative problem-solver who thinks on your feet
Thrive in a fast-paced environment and can juggle multiple priorities
Comfortable working independently, but also love being part of a team
Previous customer service experience is a plus
Microsoft Excel experience including the use of filters, formulas and pivot tables to organize, aggregate and analyze data
Familiarity with email, ticketing systems, SAP and customer relationship management (CRM) platforms experience preferred
Texas Instruments will not sponsor job applicants for visas or work authorization for this position.
About Us Why TI?
Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours.Meet the people of TI
Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us.
About Texas Instruments Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more atTI.com.
Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.
If you are interested in this position, please apply to this requisition.
TI does not make recruiting or hiring decisions based on citizenship, immigration status or national origin. However, if TI determines that information access or export control restrictions based upon applicable laws and regulations would prohibit you from working in this position without first obtaining an export license, TI expressly reserves the right not to seek such a license for you and either offer you a different position that does not require an export license or decline to move forward with your employment.
Job Info
Job Identification 25008500
Job Category Supply Chain & Operations
Posting Date 01/06/2026, 06:09 PM
Degree Level High School Graduate
Locations EXSC 13532 N Central Expwy, Dallas, TX, 75243, US
ECL/GTC Required Yes
Texas Instruments is an equal opportunity employer. Click here to learn more and for information on accessibility and your rights as an applicant.
#J-18808-Ljbffr
Are you passionate about helping people and solving problems? Do you thrive in a dynamic environment where no two days are the same? Join our Customer Support Center team and become an integral part of TI's success story!
As a
Customer Support Representative , you'll be the friendly voice and problem-solving champion for our valued customers. You will:
Turn customer challenges into success stories
Collaborate with cross-functional teams to tackle complex issues
Contribute to improving our operational processes and customer experience
Use internal systems to respond to customer inquiries and document customer interactions
Leverage data to address customer problems and maintain operational success metrics
Proactively resolve data discrepancies between TI and customers
Gain valuable experience in building both external and internal relationships
Be a part of a supportive team environment that values your input and ideas
Special note:
This role is on-site Monday - Friday. Join us and be part of a team that's shaping the future of technology while providing world-class customer support. Your journey to an exciting career starts here!
Qualifications
High school diploma or GED
One of the following:
2 years of work experience in a call center or customer service/support environment (excluding retail), or
Associate degree in business administration or related field
Proficient in written and verbal communication
Proficient in Excel such as pivot tables and basic formulas
Preferred Qualifications:
Natural communicator who can explain complex ideas simply
Good eye for details and take pride in your work
Passionate for helping others shines through in every interaction
Creative problem-solver who thinks on your feet
Thrive in a fast-paced environment and can juggle multiple priorities
Comfortable working independently, but also love being part of a team
Previous customer service experience is a plus
Microsoft Excel experience including the use of filters, formulas and pivot tables to organize, aggregate and analyze data
Familiarity with email, ticketing systems, SAP and customer relationship management (CRM) platforms experience preferred
Texas Instruments will not sponsor job applicants for visas or work authorization for this position.
About Us Why TI?
Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours.Meet the people of TI
Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us.
About Texas Instruments Texas Instruments Incorporated (Nasdaq: TXN) is a global semiconductor company that designs, manufactures and sells analog and embedded processing chips for markets such as industrial, automotive, personal electronics, communications equipment and enterprise systems. At our core, we have a passion to create a better world by making electronics more affordable through semiconductors. This passion is alive today as each generation of innovation builds upon the last to make our technology more reliable, more affordable and lower power, making it possible for semiconductors to go into electronics everywhere. Learn more atTI.com.
Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.
If you are interested in this position, please apply to this requisition.
TI does not make recruiting or hiring decisions based on citizenship, immigration status or national origin. However, if TI determines that information access or export control restrictions based upon applicable laws and regulations would prohibit you from working in this position without first obtaining an export license, TI expressly reserves the right not to seek such a license for you and either offer you a different position that does not require an export license or decline to move forward with your employment.
Job Info
Job Identification 25008500
Job Category Supply Chain & Operations
Posting Date 01/06/2026, 06:09 PM
Degree Level High School Graduate
Locations EXSC 13532 N Central Expwy, Dallas, TX, 75243, US
ECL/GTC Required Yes
Texas Instruments is an equal opportunity employer. Click here to learn more and for information on accessibility and your rights as an applicant.
#J-18808-Ljbffr