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Amazon

Data Center Technician Night Shift, DCC Communities

Amazon, Chicago, Illinois, United States, 60290

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Job ID: 3153336 | Amazon Data Services, Inc.

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non‑immigrant visas, for this role.

NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

Key Job Responsibilities

Performing server rack installations, hardware break‑fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.

Performing on‑call duties and participating in scheduled maintenance and change management activities.

Contributing to documentation and process improvement initiatives based on your analysis of operational issues.

Helping to interview, train and onboard new team members.

Physical Requirements

Lifting and moving material up to 40 pounds each.

Working in cramped and/or elevated locations.

Bending, lifting, stretching and reaching.

Standing and walking for up to 8+ hours a day.

Ascending and descending ladders, stairs, and gangways safely and without limitation.

This role supports data centers in various operational stages and may require training at established locations until your designated site becomes fully operational.

Essential Requirements

Ability to travel to or commute between data center locations as needed.

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.

Travel frequency will vary based on business needs and operational status of assigned facility.

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

A Day in the Life

Take ownership of technical issues brought by customer base, engaging other teams when needed to drive resolution.

Show a strong aptitude for troubleshooting and problem solving.

Solve problems at root and step back to understand the broader context.

Maintain service level agreements through proactive issue detection and reporting.

Act in the absence of direction or support.

Improve effectiveness through process innovation.

About the Team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion of events fosters stronger, more collaborative teams. Our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

Work a flexible schedule including weekends, nights, and holidays.

18+ months of computer/server hardware troubleshooting or related IT experience.

18+ months of computer layer 1/2 networking experience (including troubleshooting and repair).

Preferred Qualifications

Experience in a data center or other critical environment.

Bachelor’s degree or equivalent professional or military experience in an IT‑related field (e.g., computer science, network engineering, etc.).

Industry standard certifications (CompTIA, CCENT, Network+).

Understanding of Linux or similar operating systems.

Behavioral interviewing and hiring experience.

Experience training and onboarding of new team members.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Posted:

January 8, 2026 (Updated 43 minutes ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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