Winn-Dixie
Self-Checkout Associate
Join to apply for the Self-Checkout Associate role at Winn‑Dixie.
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Purpose As a guardian of the Self‑Checkout area, your primary role is to protect the company against inventory losses or fraud by overseeing the accurate scanning and recording of products at self‑checkout stations. You’ll actively monitor transactions, address potential issues, and collaborate with leadership to prevent loss. Exceptional customer service is paramount, as you assist and engage with customers, providing guidance on the self‑checkout process and promptly addressing inquiries, contributing to a positive shopping experience that increases customer confidence and loyalty.
Essential Responsibilities Protect against inventory losses or fraud
Observe self‑checkout transactions diligently to identify any irregularities or suspicious activities.
Ensure customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items.
Respond promptly to Point‑of‑Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items.
Report any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership.
Time commitment: 45%
Provide outstanding service in the Self‑Checkout lanes
Provide proactive customer assistance, educating them on the self‑checkout process to minimize errors and promote a smooth experience.
Engage customers in a friendly manner to create a positive shopping environment while subtly discouraging fraudulent activities.
Provide continuous attention to customer needs; greet, assist, and thank customers with a friendly smile in a prompt and courteous manner.
Monitor regular lanes for excessive traffic and invite waiting customers to use while maintaining a positive attitude.
Aid actively in scanning product for those who may require assistance.
Time commitment: 45%
Keep work area clean, orderly, and free from safety hazards
Stock front‑end products: ensure self‑checkout area is fully stocked with required supplies and/or tools.
Cleans and sanitizes equipment during downtime and/or immediately when spillage occurs.
Return carts to shopping cart corral.
Time commitment: 10%
Disclaimer Performs other job‑related duties as assigned.
Qualifications Education Preferred Education: High School / GED.
Experience Supervisory Experience: 0‑3 years minimum.
Language Requirements Required: English. Preferred: English & Spanish.
Knowledge, Skills & Abilities Required
Must be at least 18 years of age to perform job functions.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Compliance with all company policies and procedures.
High standard of integrity and reliability.
Basic computer skills required to participate in online training.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre‑employment drug testing and background check.
Environmental Factors Retail – General Light. Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift up to the weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 4 ft. Working Conditions: may be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment. Preferred Equipment: baler/compactor, box cutter. Personal Protective Equipment: goggles, gloves, back brace. Pulling Requirement: 250 lbs. Lifting Requirement: 20 lbs.
Location Store.
Travel Travel Percent: 0%. Overnight: No. Motus Eligible: 0%.
Job Tag #WD
#J-18808-Ljbffr
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Purpose As a guardian of the Self‑Checkout area, your primary role is to protect the company against inventory losses or fraud by overseeing the accurate scanning and recording of products at self‑checkout stations. You’ll actively monitor transactions, address potential issues, and collaborate with leadership to prevent loss. Exceptional customer service is paramount, as you assist and engage with customers, providing guidance on the self‑checkout process and promptly addressing inquiries, contributing to a positive shopping experience that increases customer confidence and loyalty.
Essential Responsibilities Protect against inventory losses or fraud
Observe self‑checkout transactions diligently to identify any irregularities or suspicious activities.
Ensure customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items.
Respond promptly to Point‑of‑Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items.
Report any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership.
Time commitment: 45%
Provide outstanding service in the Self‑Checkout lanes
Provide proactive customer assistance, educating them on the self‑checkout process to minimize errors and promote a smooth experience.
Engage customers in a friendly manner to create a positive shopping environment while subtly discouraging fraudulent activities.
Provide continuous attention to customer needs; greet, assist, and thank customers with a friendly smile in a prompt and courteous manner.
Monitor regular lanes for excessive traffic and invite waiting customers to use while maintaining a positive attitude.
Aid actively in scanning product for those who may require assistance.
Time commitment: 45%
Keep work area clean, orderly, and free from safety hazards
Stock front‑end products: ensure self‑checkout area is fully stocked with required supplies and/or tools.
Cleans and sanitizes equipment during downtime and/or immediately when spillage occurs.
Return carts to shopping cart corral.
Time commitment: 10%
Disclaimer Performs other job‑related duties as assigned.
Qualifications Education Preferred Education: High School / GED.
Experience Supervisory Experience: 0‑3 years minimum.
Language Requirements Required: English. Preferred: English & Spanish.
Knowledge, Skills & Abilities Required
Must be at least 18 years of age to perform job functions.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Compliance with all company policies and procedures.
High standard of integrity and reliability.
Basic computer skills required to participate in online training.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre‑employment drug testing and background check.
Environmental Factors Retail – General Light. Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift up to the weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 4 ft. Working Conditions: may be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment. Preferred Equipment: baler/compactor, box cutter. Personal Protective Equipment: goggles, gloves, back brace. Pulling Requirement: 250 lbs. Lifting Requirement: 20 lbs.
Location Store.
Travel Travel Percent: 0%. Overnight: No. Motus Eligible: 0%.
Job Tag #WD
#J-18808-Ljbffr