Qualys
Technical Implementation Engineer page is loaded## Technical Implementation Engineerlocations:
Raleightime type:
Full timeposted on:
Posted Todayjob requisition id:
R0004180Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!We are seeking a **Technical Implementation Engineer (TIE)** to lead the onboarding and technical enablement of enterprise customers across multiple **Qualys cybersecurity products**, including **VMDR, CSAM, Patch Management, Policy Compliance, WAS**, and **Enterprise TruRisk Management (ETM)**. You will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their cybersecurity goals.This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerised environments.Note - you will be working with US Public Sector accounts, **the applicant must be a US citizen.** We work in Hybrid mode (3 days from office, 2 days from home) Relocation to Raliegh would be required for the role.**Key Responsibilities****Customer Onboarding & Enablement*** Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products* Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.* Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements.**Technical Implementation*** Assist with the deployment and configuration of Qualys agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.* Support secure integration with **AWS, Azure, GCP, OCI**, and containerized platforms such as **Kubernetes, Docker, and CRI-o**.* Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.**Customer Success & Adoption*** Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.* Educate and guide customers on platform capabilities, security use cases, and best practices.* Design and manage onboarding plans, training sessions, and success criteria tracking.**Cross-functional Collaboration*** Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.* Collect feedback to inform product development and improve onboarding frameworks.**Required Qualifications****Experience & Technical Skills*** 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).* Hands-on experience in **enterprise IT environments**, with working knowledge of **Windows, Linux**, and basic networking concepts.* Hands-on Exposure to **cloud platforms** (AWS, Azure, GCP, OCI)* Familiarity with **cybersecurity principles**, vulnerability management, compliance frameworks, and threat detection tools.**Tooling & Platform Knowledge*** Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems.* Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards.**Communication & Interpersonal Skills*** Exceptional communication, presentation, and client engagement skills.* Proven ability to simplify complex topics for technical and non-technical stakeholders alike.**Mindset & Adaptability*** Analytical thinker with problem-solving orientation.* Flexible working schedule, as role requires* Able to work independently and manage multiple onboarding projects simultaneously.* Collaborative and empathetic approach to building customer relationships.**Preferred Qualifications*** Prior experience with **Qualys platform** (as an end-user, consultant, or sales engineer).* Understanding of **IT asset management**, configuration compliance, and security operations workflows.Qualys is an Equal Opportunity Employer, please see our . #J-18808-Ljbffr
Raleightime type:
Full timeposted on:
Posted Todayjob requisition id:
R0004180Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!We are seeking a **Technical Implementation Engineer (TIE)** to lead the onboarding and technical enablement of enterprise customers across multiple **Qualys cybersecurity products**, including **VMDR, CSAM, Patch Management, Policy Compliance, WAS**, and **Enterprise TruRisk Management (ETM)**. You will play a critical role in helping customers integrate these solutions into their environments and derive maximum value aligned with their cybersecurity goals.This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerised environments.Note - you will be working with US Public Sector accounts, **the applicant must be a US citizen.** We work in Hybrid mode (3 days from office, 2 days from home) Relocation to Raliegh would be required for the role.**Key Responsibilities****Customer Onboarding & Enablement*** Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products* Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.* Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements.**Technical Implementation*** Assist with the deployment and configuration of Qualys agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.* Support secure integration with **AWS, Azure, GCP, OCI**, and containerized platforms such as **Kubernetes, Docker, and CRI-o**.* Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.**Customer Success & Adoption*** Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.* Educate and guide customers on platform capabilities, security use cases, and best practices.* Design and manage onboarding plans, training sessions, and success criteria tracking.**Cross-functional Collaboration*** Partner with internal teams including Product Management, Support, and Engineering to resolve implementation challenges and shape future enhancements.* Collect feedback to inform product development and improve onboarding frameworks.**Required Qualifications****Experience & Technical Skills*** 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).* Hands-on experience in **enterprise IT environments**, with working knowledge of **Windows, Linux**, and basic networking concepts.* Hands-on Exposure to **cloud platforms** (AWS, Azure, GCP, OCI)* Familiarity with **cybersecurity principles**, vulnerability management, compliance frameworks, and threat detection tools.**Tooling & Platform Knowledge*** Ability to deploy and manage endpoint agents, connectors, and policy configurations across diverse systems.* Experience in working with security scanning tools, configuration baselines, patch rollouts, and dashboards.**Communication & Interpersonal Skills*** Exceptional communication, presentation, and client engagement skills.* Proven ability to simplify complex topics for technical and non-technical stakeholders alike.**Mindset & Adaptability*** Analytical thinker with problem-solving orientation.* Flexible working schedule, as role requires* Able to work independently and manage multiple onboarding projects simultaneously.* Collaborative and empathetic approach to building customer relationships.**Preferred Qualifications*** Prior experience with **Qualys platform** (as an end-user, consultant, or sales engineer).* Understanding of **IT asset management**, configuration compliance, and security operations workflows.Qualys is an Equal Opportunity Employer, please see our . #J-18808-Ljbffr