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Moore Industries

IT Manager

Moore Industries, Baton Rouge, Louisiana, us, 70873

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Overview

IT Manager

— Location: Baton Rouge, Louisiana Employment Type:

Full Time About Moore Industries:

Moore Industries is a 40-year industrial contractor delivering civil, industrial buildings, industrial HVAC, and facility maintenance services. In recent years, the company has been growing rapidly, strengthening its leadership, expanding geographically, and increasing self-perform capabilities across multiple disciplines. This growth is creating meaningful opportunities for talented professionals who want to grow, improve, and lead with purpose. What You’ll Do

The IT Manager leads the analysis, design, development, implementation, and documentation of the organization’s information systems. This role provides leadership for IT projects, guiding systems through planning, configuration, testing, deployment, and ongoing support. The IT Manager evaluates and recommends software solutions and leads their successful implementation across the organization. The IT Manager ensures reliable and secure IT operations by providing strategic direction, system maintenance, troubleshooting, and user support. This position works closely with the Management Team to develop IT strategies, support enterprise growth, improve operational efficiency, and align technology initiatives with organizational goals. Key Responsibilities

End-User Support & Service Management: Assist end-users with day-to-day technical issues and requests. End-user issue tracking: Record and document issues in the ticketing system; drive timely resolution and root-cause fixes. Stakeholder communication: Provide clear, proactive communication with stakeholders to understand requirements and set expectations. Systems Design & Delivery

Design efficient IT systems aligned to business needs and technology standards. Coordinate internal/external developers and vendors to build, implement, and support solutions. Gather feedback from end users and continuously improve performance and usability. Projects & Platform Ownership

Plan and oversee upgrades, hardware/software deployments, and migrations (workstations, servers, M365 apps). Create and implement a plan to keep Moore’s IT equipment, computers, and servers up to date. Create and oversee budgets for IT equipment and services; manage licenses and renewals. Security Operations

Monitor computer networks for security issues; investigate breaches and security incidents. Install and operate security measures (firewalls, email security, data encryption) to protect systems and information. Document security breaches, assess impact, and drive remediation and lessons learned. Develop company-wide IT security best practices; research enhancements and recommend to management. Enablement & Training

Provide advice and technical training for users and power users. Keep abreast of technology trends; evaluate and introduce tools that improve reliability and productivity. Core Technologies You’ll Manage

Microsoft & Identity

Microsoft 365 tenant administration (Exchange Online, Teams, SharePoint Online, OneDrive) SharePoint site structure, permissions, retention, and external sharing Active Directory (on-prem) and Entra ID (Azure AD), Group Policy, SSO, MFA

Infrastructure & Endpoints

Windows 11 and Windows Server (AD DS, DNS/DHCP, Print Services) VMware ESXi/vSphere Synology NAS, backups, data archiving, and disaster recovery

Networking & Connectivity

Fortinet/FortiGate firewall and VPN administration Starlink deployment, management, and failover connectivity

Security & Monitoring

Darktrace/Email administration NinjaOne RMM for monitoring, automation, and patching

Business & Physical Systems

Construction ERP/accounting platforms (ComputerEase or Viewpoint) Door access systems and security system administration

Qualifications

Demonstrated experience leading IT operations across hybrid (on-prem + cloud) environments. Hands-on proficiency with the technologies listed above (Microsoft 365, SharePoint/OneDrive, AD/Entra ID, Windows Server/11, VMware ESXi, Synology, Fortinet/FortiGate, Darktrace/Email, NinjaOne RMM, Starlink). Strong troubleshooting skills across network, endpoint, and application layers; comfort with ticket and change management. Experience planning and delivering upgrades/migrations; ability to coordinate cross-functional stakeholders and vendors. Proven track record implementing security controls, investigating incidents, and documenting outcomes. Excellent communication and customer service skills; ability to translate business needs into technical solutions. Experience with Starlink from initial setup through account maintenance. Ability to administer door access systems and maintain security protocols. Knowledge of physical and digital security systems. Experience implementing data archiving strategies and disaster recovery plans. Preferred Qualifications

Familiarity with ComputerEase or Viewpoint administration in a construction industry context. Certifications such as Microsoft (AZ-104/MD-102), Fortinet NSE, VMware (VCP), CompTIA Security+/Network+. Scripting/automation with PowerShell or RMM platforms. Benefits

401(k) with company match Health, dental, and vision insurance Life and disability insurance Paid time off and holidays Health savings and flexible spending accounts Employee Assistance Plan Career development support and training Ready to Build With Us?

If you’re a results-driven IT Manager looking for the next step in your career with a company that values passion, purpose and perseverance, we’d love to hear from you. Achieve More. Be Moore.

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