Hallmark Aviation Services
Hallmark Aviation Services is hiring: Airline Customer Service Representatives (
Hallmark Aviation Services, Atlanta, GA, US, 30383
Airline Customer Service Representatives (Spanish Speakers Needed)
Tracking Code ATL LS CSA 2025-B Job Description
ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE
WE ARE HIRING CUSTOMER SERVICE AGENTS FOR PRESTIGEOUS INTERNATIONAL AIRLINES IN ATL - STARTING AT $18.50/hr
Spanish Speakers Needed!!!
Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world’s leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service…
…peace of mind
Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at the ATL International Airport. We cater to a distinctive clientele.
SUMMARY
Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our international airline. Great entry-level airline opportunity. Apply today!
Basic Requirements
Eager to learn new skills
Organized and logical thinker
Make quick and rational decisions
Problem Solving
Ability to adapt quickly to unforeseen situations
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a dynamic environment
At least 18 years of age, high school graduate or G.E.D equivalent.
Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
English proficient, other languages are a plus.
Computer savvy
DRUG SCREENING REQUIRED AT TIME OF HIRE
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
Translate, transcribe when possible
Take care when handling company assets and be aware of costs associated with damage
Complete accurate cash handling transactions, manifests, and labelling
Operate machinery in accordance to operational policies and standards
Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Varied shifts within a 24 hour clock
Some overtime
Occasional lifting of 70-100 lbs
Long periods of standing and walking long distances
Pulling, pushing and moving large bulky items including carts
Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items
Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds
Equal Employment Opportunity Statement
Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Required Experience
Job Location Atlanta, Georgia, United States. Position Type Part-Time
Required Training
Required to study and successfully complete 2 weeks of mandatory training
Shift
TBD. Must have flexible availability and reliable transportation
Schedule [i.e. M/T/W/F/Sun or TBA]
Language
English Required, Spanish speaking a plus!
Salary/Benefits
$18.50/hr, Paid Parking, voluntary Dental/Vision and 401k
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