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Unilever Brazil

National Account Manager -Channel Support

Unilever Brazil, Hoboken, New Jersey, us, 07030

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Job Title: National Account Manager Channel Support – Unilever Food Solutions (UFS) Location: Remote – Hoboken, NJ

Who We Are Unilever Food Solutions (UFS) is the €3bn+ foodservice division of Unilever. It leads the dynamic Food Service market across its categories and has ambitious growth objectives, marketing a range of professional food and beverage products and services to operators across 72 countries. UFS prides itself on creating value for its customers through culinary solutions and improving the food experience for everyone from distributors and operators to diners and consumers.

Pay Salary range: $86,080 to $129,120. Unilever takes into account a wide range of factors in compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus Bonus eligible.

Long‑Term Incentive (LTI) LTI eligible.

Benefits Unilever employees are eligible to participate in our benefits plan, which includes health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, and a range of voluntary benefits.

Purpose of the Job The National Account Manager – Channel Support is responsible for executing and delivering against set targets and growing profitable sales with Key Restaurant Accounts in their market on all Unilever Food Solutions products (Hellmann’s, Legout, Knorr, etc.). This role supports the NA sales team while collaborating closely with cross‑functional partners including Supply Chain, Marketing, and Product/Innovation to bring new ideas to market and ensure flawless execution for chain customers.

Key Responsibilities

Partner with the NA sales team to prepare proposals, presentations, customer product inquiries and industry insights.

Coordinate with Supply Chain to manage timelines, availability, and product flow.

Work with Marketing on launches, messaging, and promotional strategies customized for chain customers.

Support innovation projects by gathering feedback from chain customers, tracking progress, and aligning stakeholders.

Analyze data and report on KPI performance, opportunities, and risks.

Help improve processes and communication across teams.

Strategically target and execute new business prospects with Restaurant Account Operators to expand reach (CTM – Customer Targeting Model).

Ability to keep up to date on industry trends in foodservice and represent Unilever at partnership events.

Qualifications & Requirements

Bachelor’s Degree:

A four‑year degree is required, preferably in Business Management, Communications, or Marketing.

Industry Expertise:

Minimum of 5 years of experience in foodservice sales.

Channel Knowledge:

Demonstrated understanding of the route to market and the unique needs of large‑scale restaurant chains (40+ units).

B2B Sales Support:

Proven track record in sales support, marketing, or supply chain functions, specifically supporting large national or regional accounts.

Advanced Data Literacy:

Proficiency in Excel is considered “incredibly important” for managing complex reporting, market share data, and trend insights.

CRM Mastery:

Proficiency in Salesforce is a baseline requirement for managing the market funnel.

Trade & Analytics Tools:

Experience with Power BI for sales management and Blacksmith/Forge for contract and trade management is highly preferred.

AI Integration:

Ability and willingness to leverage AI tools to “call menus” and efficiently target prospective customers.

Location & Schedule:

Hoboken‑based hybrid role requiring 3 days in‑office and 2 days remote.

Travel Commitment:

Ability to travel up to 15% for national team meetings, industry events, and occasional customer visits.

Core Competencies & Soft Skills

Internal Connectivity & Collaboration:

Exceptional ability to work cross‑functionally, acting as the right hand to the sales team by coordinating with Supply Chain and Marketing to resolve product quality or shortage issues.

Polished Communication:

High‑level presentation and negotiation skills required to interact with sophisticated buyers from major national chains (e.g., McDonald’s).

Financial Acumen:

Strong business and financial literacy to manage Joint Business Plans (JBPs) and assist in negotiating large‑scale contracts.

Personality Profile:

Outgoing, warming personality vital; comfortable building trust with new contacts while remaining firm during tough conversations.

Culinary Passion:

Genuine foodie with a passion for food and ingredients; professional culinary background not required, but essential for selling Unilever's ingredient‑based solutions.

Our Culture

Caring Deeply

Positive Tensions for Bigger Outcomes, Fairness and Transparency, Performance and Care

Staying Three Steps Ahead of the Market

Build Future While Delivering Today, Think Big, Simplify, Commit, Lead, Shape, Disrupt Market

Delivering with Excellence

Pride in our Execution, Best in Reality, Developing Breakthrough SolutionsFocusing on What Matters Most

Fewer Bigger Things, Fight for What Matters Most, Challenging and Debating Right Choices

What We Can Offer You Culture for Growth | Top Notch Employee Health & Well‑Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World‑Class Career Development Programs | Check Out Our Space | Focus on Sustainability

Employment Information At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.

Unilever is an Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

For more information on your federal rights, please see

Know Your Rights: Workplace Discrimination is Illegal .

Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, credit check, and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

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