Ladders Rank
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. With a global, two‑sided network at scale, PayPal connects hundreds of millions of merchants and consumers, enabling transactions online and in person. Our proprietary payment solutions allow customers to purchase and receive payments, transfer and withdraw funds, and use a variety of funding sources. We help merchants with authorization, settlement, payouts, and risk management while also facilitating cross‑border shopping.
Job Summary The PayPal Developer Relations (DevRel) team is transforming! PayPal for Developers is not business as usual. We reflect the world developers live and work in, know what they're into, at any role or level of expertise. We serve as the source of trust for developers seeking best practices, documentation, and training, and as the main point of contact for internal engineering teams who need to understand the developer community's feedback and experiences. This role supports the automation and tooling needs as well as development of process improvement and standard operating procedures to achieve our scale and efficiency goals by developing and maintaining internal systems, policies and procedures. The Head of Operations & Strategy will drive strategic initiatives, especially the investment in AI for developers, and assist in short, medium and long‑term planning to achieve both tactical and strategic objectives.
Essential Responsibilities
Establish overall business or technical strategy for the business operations of the aligned organization.
Influence decisions as an advisor or counsel to business leadership.
Drive strategic objectives and ensure resources are effectively allocated.
Provide oversight and support for planning and management of financial, budget, and headcount targets.
Act as a liaison between business leadership, staff, and other key partners.
Optimize workflows and drive process improvements to enhance organizational performance.
Drive and monitor Objectives and Key Results (OKRs) to address gaps in business and operations.
Expected Qualifications
10+ years relevant experience and a Bachelor’s degree OR an equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications PayPal is committed to fair and equitable compensation practices. The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. The U.S. national annual pay range for this role is $185,030 – $221,660. For more information, visit
PayPal Benefits .
Our Benefits At PayPal, we support our employees' financial, physical, and mental health with a flexible work environment, employee share options, health and life insurance, and more. Learn about our benefits at
PayPal Benefits .
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We also provide reasonable accommodations for qualified individuals with disabilities. If you require assistance, contact us at paypalglobaltalentacquisition@paypal.com.
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PayPal has been revolutionizing commerce globally for more than 25 years. We create innovative experiences that make moving money, selling, and shopping simple, personalized, and secure. With a global, two‑sided network at scale, PayPal connects hundreds of millions of merchants and consumers, enabling transactions online and in person. Our proprietary payment solutions allow customers to purchase and receive payments, transfer and withdraw funds, and use a variety of funding sources. We help merchants with authorization, settlement, payouts, and risk management while also facilitating cross‑border shopping.
Job Summary The PayPal Developer Relations (DevRel) team is transforming! PayPal for Developers is not business as usual. We reflect the world developers live and work in, know what they're into, at any role or level of expertise. We serve as the source of trust for developers seeking best practices, documentation, and training, and as the main point of contact for internal engineering teams who need to understand the developer community's feedback and experiences. This role supports the automation and tooling needs as well as development of process improvement and standard operating procedures to achieve our scale and efficiency goals by developing and maintaining internal systems, policies and procedures. The Head of Operations & Strategy will drive strategic initiatives, especially the investment in AI for developers, and assist in short, medium and long‑term planning to achieve both tactical and strategic objectives.
Essential Responsibilities
Establish overall business or technical strategy for the business operations of the aligned organization.
Influence decisions as an advisor or counsel to business leadership.
Drive strategic objectives and ensure resources are effectively allocated.
Provide oversight and support for planning and management of financial, budget, and headcount targets.
Act as a liaison between business leadership, staff, and other key partners.
Optimize workflows and drive process improvements to enhance organizational performance.
Drive and monitor Objectives and Key Results (OKRs) to address gaps in business and operations.
Expected Qualifications
10+ years relevant experience and a Bachelor’s degree OR an equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications PayPal is committed to fair and equitable compensation practices. The total compensation for this position may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. The U.S. national annual pay range for this role is $185,030 – $221,660. For more information, visit
PayPal Benefits .
Our Benefits At PayPal, we support our employees' financial, physical, and mental health with a flexible work environment, employee share options, health and life insurance, and more. Learn about our benefits at
PayPal Benefits .
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We also provide reasonable accommodations for qualified individuals with disabilities. If you require assistance, contact us at paypalglobaltalentacquisition@paypal.com.
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