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Canon USA

Business Support Assistant IV

Canon USA, Melville, New York, us, 11775

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Canon U.S.A., Inc. in Melville, NY is seeking a Business Support Assistant IV (Assistant, Business Support IV) to handle advanced order processing of internal, domestic, and export transactions that impact revenue recognition within a shared service operation spanning multiple sales channels.

Workstyle Description Full‑time hybrid schedule: in office Mondays, Tuesdays, and Wednesdays; option to work from home the remainder of the week unless business needs differ.

Your Impact Works closely with Sales Contract Administration, Sales Support, and Business Planning to resolve issues related to chargebacks and overall order processing. Integrates operational functions to ensure maximum efficiency and effectiveness across processes.

Verifies inventory, pricing and enters order adjustments with other charges promptly.

Checks for back orders and partial shipments.

Assists clients with inquiries, resolves problems and complaints.

Ensures follow‑up on the order processing cycle.

Reviews status of orders via sales reports, reservations, shipping deadlines, monthly closings, daily emissions, and allocations.

Requests special shipping instructions, ensuring immediate emissions/delivery and coordinates with Logistics Department.

Coordinates with Account Executives regarding status, requirements, conditions, funds verification, and credit limits of distributors.

About You: The Skills & Expertise You Bring

HS Diploma, GED, or equivalent experience required; 4–6 years of related experience.

Bilingual Spanish/English preferred.

Proficient in MS Office.

Strong communication skills.

Salary range: $27.88 – $41.75 hourly.

Company Overview Canon's Kyosei philosophy embraces social and environmental responsibility. Learn more at www.usa.canon.com and connect on LinkedIn.

What We Offer You’ll be part of a global digital imaging leader offering competitive compensation and a full range of rewards, including medical, dental, vision, 401(k), profit sharing, success sharing, education assistance, recognition programs, vacation, and more.

Benefits

Employee referral bonus.

Employee discounts.

"Dress for Your Day" attire program.

Volunteer opportunities.

Decorations such as a Canon welcome kit and merchandise.

Legal and Compliance The Company complies with all applicable federal, state, and local laws. Employees must be legally authorized to work in the United States; visa sponsorship will not be provided.

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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