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The Home Depot

Customer Experience Manager

The Home Depot, Lexington, Kentucky, us, 40598

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Sr. Recruiter - Retail & Asset Protection | Bilingual Position Purpose:

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure

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