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Wolfgang Puck Catering

Catering Operations Manager

Wolfgang Puck Catering, Los Angeles, California, United States, 90079

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Catering Operations Manager

– Wolfgang Puck Catering

Salary $80,000 – $85,000

Job Summary As Catering Operations Manager, you’ll coordinate all aspects of event operations to deliver outstanding client experiences. You’ll partner with chefs, sales leaders, and vendors to plan, execute, and evaluate every event, ensuring flawless execution both on‑ and off‑premise.

Key Responsibilities

Act as a trusted consultant to clients, guiding them on scope, vision, menu design, and entertainment to create extraordinary events within budget.

Partner with WPC chefs to design customized menus that delight and inspire.

Negotiate with and manage vendors, ensuring seamless coordination and exceptional service delivery.

Lead, train, and inspire catering staff to consistently perform at the highest level.

Build and manage staffing schedules that align talent with event needs.

Serve as the central liaison across Sales, Culinary, Staffing, Captains, Vendors, and Clients, ensuring flawless communication and execution.

Oversee financial tracking, contract compliance, and post‑event evaluations to ensure operational excellence and continuous improvement.

Resolve guest concerns swiftly and professionally, always maintaining the WPC standard of hospitality.

Preferred Qualifications

Proven leader in hospitality or off‑premise catering with a strong operations background.

Expert in balancing multiple events, client relationships, and team management with ease.

Strong communication skills, persuasive, professional, and client‑focused.

Demonstrated ability to manage budgets, P&Ls, labor forecasting, and sales reporting.

High‑level negotiation skills and business acumen, with the confidence to partner with senior culinary leaders.

Experience in HR functions including hiring, training, and developing talent.

Operationally savvy, resilient, and adaptable to rapidly changing event demands.

3–5 years of management experience in catering, fine dining, luxury hospitality, or a related environment.

Entrepreneurial spirit with a passion for delivering exceptional client experiences and growing the business.

Benefits

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Equal Employment Opportunity Statement Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Compliance and Drug‑Free Workplace Wolfgang Puck Catering maintains a drug‑free workplace. Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or performed remotely, additional benefit information can be found at the link provided.

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