Services for the UnderServed
Patient Navigator
Services for the UnderServed
Associate's Degree minimum required
The SRO Intervention Project works with homeless and formerly homeless people with HIV/AIDS seeking to connect them to medical services and stabilized housing. The Care Coordination Redesign Program (CCR) employs a navigation model and a chronic care model to advocate for, communicate with, and identify resources for the client, as well as encourage and support clients to gain and maintain independence in their healthcare to ensure improved client health outcomes and improved quality of life.
Salary
Min: USD $41,000.00 per year
Max: USD $46,000.00 per year
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for direct, field-based services to enrolled consumers.
Responsible for supporting the implementation of a comprehensive Service Plan for each enrolled consumer.
Assist consumers with securing services for housing, medical care, nutrition, transportation, and aiding them in completing relevant applications and paperwork for benefits and support services. Conduct regular social services and benefits re-assessments and follow-ups.
Visit enrolled consumers between regular clinic visits to reinforce treatment plans, provide appointment reminders, individual health education curriculum, transport coordination, and other follow-up activities as warranted.
Accompany consumers to all primary care, specialty care, and other health care appointments, including other social service appointments as warranted.
Provide field-based Directly Observed Therapy (DOT) services to consumers assessed to require this service, including observing and recording patient medication intake, compliance levels, and assessing/reporting any side effects.
Provide critical feedback to the other members of the health care team based on field observations.
Record all service provision for daily submission.
Facilitate groups for CCR consumers.
Document all services in AWARDS Case Management Software.
Collect and record Primary Care Status Measures data as assigned.
Participate in daily planning meetings with the SRO Intervention Project Team. Also attend periodic team meetings, case conferences, division meetings, and trainings as required.
Participate in Services for the Underserved Quality Assurance/Quality Improvement activities.
Reports to the Program Director in the absence of the CCR Supervisor.
QUALIFICATIONS
Minimum Associate's Degree.
Experience working with people living with AIDS, homeless or substance users encouraged.
Effective written and oral communication skills.
Preferred Qualifications & Skills
Bi-lingual Spanish encouraged. Experience working within an outreach model or case management preferred.
Basic computer skills (e.g., MS Office suite, Windows).
Company Overview
S:US is an equal opportunity employer. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our
Benefits Page
and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
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Associate's Degree minimum required
The SRO Intervention Project works with homeless and formerly homeless people with HIV/AIDS seeking to connect them to medical services and stabilized housing. The Care Coordination Redesign Program (CCR) employs a navigation model and a chronic care model to advocate for, communicate with, and identify resources for the client, as well as encourage and support clients to gain and maintain independence in their healthcare to ensure improved client health outcomes and improved quality of life.
Salary
Min: USD $41,000.00 per year
Max: USD $46,000.00 per year
ESSENTIAL DUTIES & RESPONSIBILITIES
Responsible for direct, field-based services to enrolled consumers.
Responsible for supporting the implementation of a comprehensive Service Plan for each enrolled consumer.
Assist consumers with securing services for housing, medical care, nutrition, transportation, and aiding them in completing relevant applications and paperwork for benefits and support services. Conduct regular social services and benefits re-assessments and follow-ups.
Visit enrolled consumers between regular clinic visits to reinforce treatment plans, provide appointment reminders, individual health education curriculum, transport coordination, and other follow-up activities as warranted.
Accompany consumers to all primary care, specialty care, and other health care appointments, including other social service appointments as warranted.
Provide field-based Directly Observed Therapy (DOT) services to consumers assessed to require this service, including observing and recording patient medication intake, compliance levels, and assessing/reporting any side effects.
Provide critical feedback to the other members of the health care team based on field observations.
Record all service provision for daily submission.
Facilitate groups for CCR consumers.
Document all services in AWARDS Case Management Software.
Collect and record Primary Care Status Measures data as assigned.
Participate in daily planning meetings with the SRO Intervention Project Team. Also attend periodic team meetings, case conferences, division meetings, and trainings as required.
Participate in Services for the Underserved Quality Assurance/Quality Improvement activities.
Reports to the Program Director in the absence of the CCR Supervisor.
QUALIFICATIONS
Minimum Associate's Degree.
Experience working with people living with AIDS, homeless or substance users encouraged.
Effective written and oral communication skills.
Preferred Qualifications & Skills
Bi-lingual Spanish encouraged. Experience working within an outreach model or case management preferred.
Basic computer skills (e.g., MS Office suite, Windows).
Company Overview
S:US is an equal opportunity employer. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our
Benefits Page
and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.
#J-18808-Ljbffr