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Escalon Services Inc

Process Associate - AR

Escalon Services Inc, Little Rock, Arkansas, United States

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We are looking for an Process Associate- Accounts Receivable Specialist to manage billing, cash application, and customer inquiries. This position is critical in ensuring that payments are processed accurately and on time while maintaining excellent customer service standards.

Responsibilities:

Billing:

Generate and issue invoices, ensure accurate billing codes, and resolve discrepancies.Accurately input financial data related to billing into the company’s system, ensuring all information is accurate and up-to-date.

Cash Application:

Apply customer payments to accounts and reconcile discrepancies.

Customer Inquiries:

Handle billing-related questions and resolve issues via the service desk.

Assist with aging reports, overdue accounts, and credit memos.

Maintain Records : Maintain accurate and organized billing records for future reference, audits, or reporting.

Reporting : Assist with monthly, quarterly, or annual reporting related to revenue and billing activities.

Compliance : Ensure compliance with company billing policies and applicable accounting standards

Required Skills:

Technical Skills: Proficiency in Microsoft Excel and experience with accounting software (e.g., SAP, QuickBooks, etc.). Proficient in Microsoft Office suite (Word, Excel, PowerPoint).

Problem-solving: Ability to investigate and resolve billing issues and discrepancies effectively.

Attention to Detail: Strong attention to detail and ability to spot discrepancies in data or invoices.

Communication Skills: Excellent verbal and written communication skills for working with customers and internal teams.

1–2 years of experience in

finance operations ,

accounts receivable , or

billing support .

Knowledge of

Zendesk/Salesforce

and

Zuora

preferred.

Basic Excel skills and attention to detail.

Good written and verbal communication.

Ability to work independently and manage multiple tasks.

Education:

Education: Bachelor’s degree in accounting, Finance, or related field preferred; relevant experience may be considered in lieu of education.

Experience: Minimum of 1-3 years of experience in billing, invoicing, or accounting roles, preferably in a fast-paced environment.

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