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DCI Donor Services, Inc.

Hospital Case Manager

DCI Donor Services, Inc., Albuquerque, New Mexico, United States, 87101

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Overview Hospital Case Manager role at DCI Donor Services, Inc. (New Mexico Donor Services). Responsible for facilitation of organ donation activities at the assigned hospital, ensuring high donor evaluation and organ yield.

Key Responsibilities

Provides extensive on‑call services to obtain authorization for organ and tissue donation.

Evaluates potential donors, conducts medical/social history interview, and assists families through end‑of‑life decisions.

Coordinates and assists in surgical recovery of organs and perioperative management.

Works collaboratively with hospital leaders and clinical staff to promote donation and improve processes.

Collaborates on policy and procedure development and serves as expert clinical resource for the hospital.

Provides bereavement support to donor families and facilitates communication with recipients as per policy.

Supports the Hospital Development Coordinator and other stakeholders.

Performs other duties as assigned.

Qualifications

Education: RN, PA, Paramedic, or related health care degree, or BA/BS preferred. OPO experience required.

Two to four years’ healthcare experience with families, counseling, bereavement and/or crisis intervention; acute care social worker experience strongly desired.

Valid driver’s license with ability to pass MVR underwriting requirements.

Computer skills: basic data entry and computer proficiency.

Benefits

Up to 176 hours PTO first year.

Up to 72 hours Sick Time first year.

Two medical plans (PPO or HDHP), dental and vision coverage.

403(b) plan with matching contribution.

Term life, AD&D, long‑term disability insurance, wellness program, supplemental insurance benefits.

Discounts on home/auto/renter/pet insurance, cell phone discounts, monthly phone stipend.

First dose of COVID‑19 vaccine required by start date or proof of vaccination.

Legal EEO Statement DCIDS is an EOE/AA employer – M/F/Vet/Disability.

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