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DSI Innovations

Field Services Engineer

DSI Innovations, Raleigh, North Carolina, United States

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Field Service Engineer – DSI Innovations DSI Innovations is growing and seeking a Field Service Engineer to support industrial automated manufacturing equipment facilities. The role involves maintaining, troubleshooting, and repairing equipment in a customer-facing, service-based environment.

Locations Jacksonville, FL; Thomasville, NC; Raleigh, NC; Charlotte, NC; Columbia, SC.

Responsibilities

Install, maintain, and repair automated industrial manufacturing equipment at customer sites, including PLCs, HMIs, VFDs, robotics, etc.

Provide excellent technical support and customer training by phone or on-site.

Help improve performance of manufacturing processes and/or equipment.

Salary & Benefits

$50,000 – $120,000, depending on years of direct experience.

Excellent comprehensive benefits package including medical premium, matching 401(k), profit sharing bonus, and overtime.

A flexible, mission‑focused, teamwork environment tailored to personal and professional goals.

Qualifications

Accustomed to a field service work style, traveling daily to local customer sites, occasional travel to regional customer sites, managing own time and workload.

Strong desire to work in a customer‑service‑oriented role, caring for customers in crucial factory production shut‑down status, building and maintaining relationships.

Experience installing, troubleshooting, and testing mechanical, electrical, and hydraulic systems; interpret technical drawings, user manuals, and schematics.

Prior experience with a systems integrator is a plus.

Education

Associate’s degree or higher in engineering (mechanical, electrical, computer engineering) or related field, or technical vocational training certificates and/or equivalent experience.

Key Words Allen-Bradley, Siemens, Rockwell, DeltaV, controller, Omron, Telemecanique, Mitsubishi, GE, Fanuc, PLC Direct, SCADA, Ignition, FactoryTalk View, FTV PlantPAx, ICONICS Genesis32/64, iFix, Wonderware, VTScaada, WinCC, Citect, Servos Drives, Robotics, Robot, Parker, SSD Drives, IAI Intelligent Actuator, Yaskawa / Motoman, Schneider Electric, Universal Robots, Fetch Robotics, Omron Adept, Mitsubishi, Siemens, Staubli, Fanuc, AUBO, KUKA, ABB, MiR, DCS, FactoryTalk View, ControlLogix, PlantPAx, Fisher PROVOX, Moore APACS, automation engineer, software engineer, programmer, integration, integrator, full time, distributed control systems, program logic controller, wiring, CAD, process, field service engineer, engineering services, customer service, customer facing.

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