Penske Automotive Group
Job Overview
Summary/Objective
The Finance Manager produces additional revenue for the dealership by selling finance and insurance programs and other appropriate after-sale items to new and used vehicle customers.
Essential Functions
Sells financing and credit, life, accident, and health insurance to customer
Provides customers with thorough explanation of aftermarket products and extended warranties
Provides customers with complete explanation of manufacturer and dealership service procedures and policies
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction
Transforms cash deals to finance deals where appropriate
Establishes and maintains good working relationships with multiple finance sources, including the manufacturer
Processes finance and lease deals accurately, fairly, and in accordance with local, state, and federal statutes, and company policies
Processes finance and lease deals accurately, fairly, and in accordance with policy through multiple financial sources to secure approval.
Conducts business in an ethical and professional manner
Processes all federal, state, and dealer paperwork related to vehicle transactions
Understands and complies with all federal, state, and local regulations that affect the new and used vehicle and finance departments
Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner
Checks all paperwork for, including but not limited to, correct title, lien information, taxes, and consumer information before forwarding to accounting
Acquires and maintains current state insurance license, completing continuing credit insurance education
Seeks new lending institutions to secure competitive interest rates and finance programs continually
Manages the alternative finance source program to ensure that several sources are available
Seeks insurance companies for insurance paper
Maintains insurance files
Sets up and maintains a program which will ensure 100 percent turnover to the F&I department
Provides sales force and Sales Managers with current information about finance and lease programs continually
Trains the sales staff regarding the benefits of financing, insurance, and extended service programs
Works with Sales Managers to secure a reasonable profit from every sale
Coordinates finance forecasting with sales department to achieve desired levels of penetration and income
Ensures collection of all finance and insurance fees
Takes all credit applications
Prepares reports on finance penetration
Works closely with General Sales Manager to establish sales department goals and objectives and ensure that they are achieved
Handles all rate quotation
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction
Processes salespersons' "end of month" commission sheets for accounting office payroll
Supervises and trains designated backup to ensure continued efficiency in the F&I manager's absence
Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals
Ensures that the work areas and customer waiting area are kept clean
Follows all attendance and punctuality standards with adherence to timekeeping standards
Follows the Company Code of Business Ethics and Conduct
Understands and follows all work rules and procedures and follows lawful directions from Supervisors
Upholds the company's non‑disclosure and confidentiality policies and agreements
Maintains a professional appearance for self and subordinates in accordance with company policy
Attends pertinent training on request
Attends company meetings as required
Other duties as assigned
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Competencies
Ability to sell products and services in a professional and ethical manner
Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect the new and used vehicle and finance departments
Ability to facilitate and/or conduct technical training for other employees
Computer proficiency
Exceptional communication skills, both oral and written, with the ability to effectively communicate via face‑to‑face, phone, or by other means of communication
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to process data and organize it for management analysis
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to interact well with others and be a positive influence on morale of department, dealership, and organization
Supervisory Responsibility N/A
Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds This position requires a good deal of sitting with walking or standing from time to time with some pushing and pulling of arm or leg controls This position requires the ability to climb, push, pull, stoop, kneel, reach, grasp This position involves repetitive motion This position requires the ability to talk and hear This position is primarily located in an office environment, with heating and air conditioning
Position Type/Expected Hours of Work Work evening, weekend, and holiday work hours as required
Required Education and Experience Associate's degree (A. A.) or equivalent; and two to three year's related experience and/or training; or equivalent combination of education and experience.
Preferred Education and Experience Bachelor's degree in Business, Account or Finance or equivalent; and three to five years related experience and/or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications (Certification/Licenses/Registrations) AFIP Certification is preferred but not required
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The Finance Manager produces additional revenue for the dealership by selling finance and insurance programs and other appropriate after-sale items to new and used vehicle customers.
Essential Functions
Sells financing and credit, life, accident, and health insurance to customer
Provides customers with thorough explanation of aftermarket products and extended warranties
Provides customers with complete explanation of manufacturer and dealership service procedures and policies
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction
Transforms cash deals to finance deals where appropriate
Establishes and maintains good working relationships with multiple finance sources, including the manufacturer
Processes finance and lease deals accurately, fairly, and in accordance with local, state, and federal statutes, and company policies
Processes finance and lease deals accurately, fairly, and in accordance with policy through multiple financial sources to secure approval.
Conducts business in an ethical and professional manner
Processes all federal, state, and dealer paperwork related to vehicle transactions
Understands and complies with all federal, state, and local regulations that affect the new and used vehicle and finance departments
Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner
Checks all paperwork for, including but not limited to, correct title, lien information, taxes, and consumer information before forwarding to accounting
Acquires and maintains current state insurance license, completing continuing credit insurance education
Seeks new lending institutions to secure competitive interest rates and finance programs continually
Manages the alternative finance source program to ensure that several sources are available
Seeks insurance companies for insurance paper
Maintains insurance files
Sets up and maintains a program which will ensure 100 percent turnover to the F&I department
Provides sales force and Sales Managers with current information about finance and lease programs continually
Trains the sales staff regarding the benefits of financing, insurance, and extended service programs
Works with Sales Managers to secure a reasonable profit from every sale
Coordinates finance forecasting with sales department to achieve desired levels of penetration and income
Ensures collection of all finance and insurance fees
Takes all credit applications
Prepares reports on finance penetration
Works closely with General Sales Manager to establish sales department goals and objectives and ensure that they are achieved
Handles all rate quotation
Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction
Processes salespersons' "end of month" commission sheets for accounting office payroll
Supervises and trains designated backup to ensure continued efficiency in the F&I manager's absence
Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals
Ensures that the work areas and customer waiting area are kept clean
Follows all attendance and punctuality standards with adherence to timekeeping standards
Follows the Company Code of Business Ethics and Conduct
Understands and follows all work rules and procedures and follows lawful directions from Supervisors
Upholds the company's non‑disclosure and confidentiality policies and agreements
Maintains a professional appearance for self and subordinates in accordance with company policy
Attends pertinent training on request
Attends company meetings as required
Other duties as assigned
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO Statement The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Competencies
Ability to sell products and services in a professional and ethical manner
Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect the new and used vehicle and finance departments
Ability to facilitate and/or conduct technical training for other employees
Computer proficiency
Exceptional communication skills, both oral and written, with the ability to effectively communicate via face‑to‑face, phone, or by other means of communication
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to process data and organize it for management analysis
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to interact well with others and be a positive influence on morale of department, dealership, and organization
Supervisory Responsibility N/A
Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds This position requires a good deal of sitting with walking or standing from time to time with some pushing and pulling of arm or leg controls This position requires the ability to climb, push, pull, stoop, kneel, reach, grasp This position involves repetitive motion This position requires the ability to talk and hear This position is primarily located in an office environment, with heating and air conditioning
Position Type/Expected Hours of Work Work evening, weekend, and holiday work hours as required
Required Education and Experience Associate's degree (A. A.) or equivalent; and two to three year's related experience and/or training; or equivalent combination of education and experience.
Preferred Education and Experience Bachelor's degree in Business, Account or Finance or equivalent; and three to five years related experience and/or training; or equivalent combination of education and experience.
Additional Eligibility Qualifications (Certification/Licenses/Registrations) AFIP Certification is preferred but not required
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