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Disney Experiences

Logistics Specialist (IA/PH)

Disney Experiences, Celebration, Florida, United States

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1 day ago Be among the first 25 applicants

Job Description If it rides on a ship, train, plane, or truck, chances are, this team is responsible for delivering on our guest and Cast Member needs. From plush toys to French fries to costumes to fireworks, we make magic by moving the magic. Want to help make magic with us? Apply today!

Responsibilities Shipment Management

Utilize OLIVER system (Oracle OTM) bulk planning functionality and review demand/flow recommendations and execute shipment tendering and carrier selections that meet customer service requirements at lowest possible cost.

Execute shipments by coordinating with external supply chain partners; suppliers, carriers, and third-party consolidators. Hold supply chain partners accountable to day‑to‑day performance objectives.

Complete shipment issue resolution with internal clients to meet inventory demand. Improve transit time by ensuring freight delays are recognized and resolved.

Reporting, Analytics & Models

Speak to client and supply chain partner dashboards and scorecards. Be aware of the services required to meet specific metrics and drive service to improve the metrics.

Input, maintain and validate OLIVER system master data tables including partner master setup, rates, equipment, warehouse appointment scheduling constraints, locations, etc. Validate and update shipment ETAs to final destinations, ensuring clients have the most up‑to‑date and accurate information.

Maintain models and tools to support client flow and spend management decisions including estimated landing factors, air freight estimating tools, manufacturer routing guides and transit tables.

Freight Audit, Allocation & Payment

Receive all supply chain partner invoicing for supply chain fees (duty, freight, customs brokerage, consolidation, etc.) and execute the audit and allocation of fees to each client. Field partner inquiries on account statement and status.

Field client escalations of shipment issues after delivery. Manage disposition instructions and execution of claims filing and collections with supply chain partners.

OLIVER System Help Desk: Execute user enablement and user training. Support call center that manages systems support resolution of trouble tickets opened by system users. Create and maintain user training manuals.

Required Qualifications

3 years’ experience in logistics/finance related position

Microsoft office – Excel, Outlook, PowerPoint

Preferred Qualifications

Working ERP knowledge – e.g., DBS, SAP, Island Pacific, ORACLE

Working TMS knowledge – e.g., ORACLE OTM, Red Prairie, etc.

Required Education

Bachelor’s Degree in Supply Chain Management, Logistics, Finance, or equivalent experience

Seniority Level : Mid‑Senior level

Employment Type : Full‑time

Job Function : Management and Supply Chain

Industries : Entertainment Providers

Location: Orlando, FL

Salary: $48,000.00 - $55,000.00 (1 month ago)

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