BCIC Swiss
Overview
IT Support Specialist – Location: Schönenwerd, Landquart, Switzerland. Type: Dispatch, On-site. Hours: 10-20 hours per week. Skills: Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking.
Responsibilities
Provide first- or second-level contact and problem resolution for customer issues.
Work with third-party vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and Cisco Jabber as authorized.
Have basic knowledge of the Mac operating system to support Apple PC users.
Install, upgrade, support, and troubleshoot printers and computer hardware.
Perform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems related to network connectivity and workstation hardware/software.
Requirements
Must hold a valid work permit in Switzerland
Several years of experience in the IT field
English fluency mandatory
How to apply If all the above match your requirements and needs, please send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
Apply here - fahmida.tithi@bcic-swiss.com
Salary: Negotiable
Contact Fahmida Ahmed Tithi — Junior Recruiter
fahmida.tithi@bcic-swiss.com
LinkedIn
#J-18808-Ljbffr
Responsibilities
Provide first- or second-level contact and problem resolution for customer issues.
Work with third-party vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and Cisco Jabber as authorized.
Have basic knowledge of the Mac operating system to support Apple PC users.
Install, upgrade, support, and troubleshoot printers and computer hardware.
Perform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems related to network connectivity and workstation hardware/software.
Requirements
Must hold a valid work permit in Switzerland
Several years of experience in the IT field
English fluency mandatory
How to apply If all the above match your requirements and needs, please send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.
Apply here - fahmida.tithi@bcic-swiss.com
Salary: Negotiable
Contact Fahmida Ahmed Tithi — Junior Recruiter
fahmida.tithi@bcic-swiss.com
#J-18808-Ljbffr