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EXL

QSR Data & Analytics Lead

EXL, New York, New York, us, 10261

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Overview

Lead end-to-end analytics and data transformation initiatives, including assessments, KPI frameworks, dashboards, and self-service enablement. Partner with executive and functional leaders to translate business objectives into actionable KPIs, OKRs, and insights. Deliver executive, operational, and drill-down dashboards across Supply Chain, Finance, Operations, and Marketing. Manage cross-functional, multi-disciplinary teams across onsite and offshore delivery models. Establish delivery governance, project plans, risk management, and stakeholder communication cadences. Drive data governance, platform integration, adoption, and change management. Identify opportunities to apply advanced analytics, automation, and GenAI to improve decision-making. Qualifications

10+ years leading analytics, BI, or data transformation programs through consulting or strong industry roles in operations, strategy, or marketing Experience across QSR, restaurants, travel, tourism, hospitality, events, retail, or consumer services Proven experience working closely with senior leadership and client stakeholders in the US and/or Canada Strong expertise in KPI frameworks, performance management, and industry benchmarking Demonstrated success managing complex, cross-functional and multi-vendor teams Technical Skills

Data Platforms : Snowflake, Databricks, BigQuery, Redshift Data & Analytics : SQL, Python, Spark, dbt Analytics Techniques : Descriptive, diagnostic, and predictive analytics; trend and root-cause analysis; forecasting and scenario modeling Experience integrating data from operational systems such as POS, ERP, supply chain, workforce, CRM, and marketing platforms Education & Certifications

Bachelor’s degree in Engineering, Computer Science, Analytics, or a related field MBA or Master’s degree preferred PMP, PRINCE2, Agile, or Scrum Master certification strongly preferred Cloud or BI platform certifications (Azure, AWS, GCP, Power BI, Tableau) are a plus

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