Amazon
A leading satellite communication company seeks a Customer Operations Product Manager to define and oversee the customer support experience for Enterprise Mobility services. Ideal candidates should have substantial experience in product management and B2B customer operations, especially within telecom or SATCOM sectors. Responsibilities include developing scalable support processes, collaborating with various teams, and driving key performance indicators for customer satisfaction and operational efficiency. A Bachelor's degree and 8+ years of relevant experience are required. Competitive salary ranges from $124,500 to $206,000 depending on location and expertise.
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