VICTIM SERVICES
Program Specialist II - Victim Notification - Victim Services Division (713412)
VICTIM SERVICES, Austin, Texas, us, 78716
Organization
VICTIM SERVICES
Primary Location United States - Texas - AUSTIN
Job Office and Administrative Support
Employee Status Regular
Schedule Part-time
Travel: No
Salary and Pay Salary/Salary Range: $1,980.21 (RET 2.5% Less)
Pay Basis: Monthly
Hazardous duty/Longevity Pay Longevity Pay
Work Site Visits No
Study Material No
Overtime Status Exempt
Job Posting Jan 5, 2026, 3:29:48 PM
Closing Date Jan 15, 2026, 5:59:00 AM
Job Summary Performs moderately complex consultative services and technical assistance work.
Work involves planning, developing, and implementing an agency program; providing consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public; and providing guidance to others.
Works under general supervision with limited latitude for the use of initiative and independent judgment.
Essential Functions
A.
Assists in planning, developing, and implementing agency services provided to crime victims; assists in developing program policies and procedures; recommends and coordinates activities to produce a more effective program; and ensures compliance with agency policies, procedures, laws, regulations, and legislative mandates.
B.
Assists program staff in determining trends and resolving technical problems; prepares and assists in the preparation of operational manuals and training and educational materials; and provides training in the program area.
C.
Studies and analyzes operations and problems and prepares reports of findings and recommendations; initiates new services; and prepares and reviews administrative reports, correspondence, and other documents.
D.
Provides information to victims regarding offender status and parole review eligibility and crime victims’ rights; works with crime victims to identify and address special needs in relation to the criminal justice process; and serves as a liaison with victim services and other departments, divisions, victims, organizations, agencies, and the public.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
Minimum Qualifications Education, Experience, and Training
Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE).
Major coursework in Criminal Justice, Public Administration, Business Administration, Behavioral Science, Social Services, or a related field preferred.
Each year of experience as described below in excess of the required three years may be substituted for thirty semester hours from an accredited college or university on a year‑for‑year basis.
Three years full‑time, wage‑earning program administration, public administration, criminal justice, or victim services experience.
Victim services experience preferred.
Technical writing experience preferred.
Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred.
Knowledge and Skills
Knowledge of the principles and practices of public administration and management.
Knowledge of state and federal laws, rules, regulations, and statutes affecting victims’ rights.
Knowledge of parole, probation, and institutional procedures and practices preferred.
Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
Skill to communicate ideas and instructions clearly and concisely.
Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
Skill to interpret and apply rules, regulations, policies, and procedures.
Skill in administrative problem‑solving techniques.
Skill in the use of computers and related equipment in a stand‑alone or local area network environment.
Skill to review technical data and prepare technical reports.
Skill to develop and evaluate administrative policies and procedures.
Skill in public address.
Skill to train others.
Additional Requirements with or without Reasonable Accommodation
Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under
lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
Application Instructions Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted.
Your job application must be completely filled out and include all employment, do not limit employment to the past 10‑15 years.
Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full‑time or part‑time and hours per week.
If any of this information is not provided, your application may be rejected as incomplete.
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview.
Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
*Outside applicants will be required to submit to pre‑employment drug testing as a condition of employment.*
Contact for Questions Shenesia Jenkins Human Resources Headquarters 2 Financial Plaza, STE 600 Huntsville, TX 77340 PH (936) 437-3069 EMAIL HR.selectionsteam1@tdcj.texas.gov
Military Occupational Specialty Codes The following Military Occupational Specialty codes are generally applicable to this position.
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
Military Crosswalk Guide - Prepared by the State Auditor's Office
Equal Opportunity Employer Statement The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
You may make copies of this application and enter different position titles, but each copy must be signed.
Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.
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Primary Location United States - Texas - AUSTIN
Job Office and Administrative Support
Employee Status Regular
Schedule Part-time
Travel: No
Salary and Pay Salary/Salary Range: $1,980.21 (RET 2.5% Less)
Pay Basis: Monthly
Hazardous duty/Longevity Pay Longevity Pay
Work Site Visits No
Study Material No
Overtime Status Exempt
Job Posting Jan 5, 2026, 3:29:48 PM
Closing Date Jan 15, 2026, 5:59:00 AM
Job Summary Performs moderately complex consultative services and technical assistance work.
Work involves planning, developing, and implementing an agency program; providing consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public; and providing guidance to others.
Works under general supervision with limited latitude for the use of initiative and independent judgment.
Essential Functions
A.
Assists in planning, developing, and implementing agency services provided to crime victims; assists in developing program policies and procedures; recommends and coordinates activities to produce a more effective program; and ensures compliance with agency policies, procedures, laws, regulations, and legislative mandates.
B.
Assists program staff in determining trends and resolving technical problems; prepares and assists in the preparation of operational manuals and training and educational materials; and provides training in the program area.
C.
Studies and analyzes operations and problems and prepares reports of findings and recommendations; initiates new services; and prepares and reviews administrative reports, correspondence, and other documents.
D.
Provides information to victims regarding offender status and parole review eligibility and crime victims’ rights; works with crime victims to identify and address special needs in relation to the criminal justice process; and serves as a liaison with victim services and other departments, divisions, victims, organizations, agencies, and the public.
* Performs a variety of marginal duties not listed, to be determined and assigned as needed.
Minimum Qualifications Education, Experience, and Training
Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE).
Major coursework in Criminal Justice, Public Administration, Business Administration, Behavioral Science, Social Services, or a related field preferred.
Each year of experience as described below in excess of the required three years may be substituted for thirty semester hours from an accredited college or university on a year‑for‑year basis.
Three years full‑time, wage‑earning program administration, public administration, criminal justice, or victim services experience.
Victim services experience preferred.
Technical writing experience preferred.
Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred.
Knowledge and Skills
Knowledge of the principles and practices of public administration and management.
Knowledge of state and federal laws, rules, regulations, and statutes affecting victims’ rights.
Knowledge of parole, probation, and institutional procedures and practices preferred.
Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
Skill to communicate ideas and instructions clearly and concisely.
Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
Skill to interpret and apply rules, regulations, policies, and procedures.
Skill in administrative problem‑solving techniques.
Skill in the use of computers and related equipment in a stand‑alone or local area network environment.
Skill to review technical data and prepare technical reports.
Skill to develop and evaluate administrative policies and procedures.
Skill in public address.
Skill to train others.
Additional Requirements with or without Reasonable Accommodation
Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under
lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
Application Instructions Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted.
Your job application must be completely filled out and include all employment, do not limit employment to the past 10‑15 years.
Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full‑time or part‑time and hours per week.
If any of this information is not provided, your application may be rejected as incomplete.
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview.
Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
*Outside applicants will be required to submit to pre‑employment drug testing as a condition of employment.*
Contact for Questions Shenesia Jenkins Human Resources Headquarters 2 Financial Plaza, STE 600 Huntsville, TX 77340 PH (936) 437-3069 EMAIL HR.selectionsteam1@tdcj.texas.gov
Military Occupational Specialty Codes The following Military Occupational Specialty codes are generally applicable to this position.
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
Military Crosswalk Guide - Prepared by the State Auditor's Office
Equal Opportunity Employer Statement The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.
You may make copies of this application and enter different position titles, but each copy must be signed.
Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.
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